Commercial Manager

1 month ago

Reading, United Kingdom HR GO Recruitment Full time

'Commercial Manager' -£40k

Initial Objectives:
To be accountable for the financial and operational performance of the centre.

To attract new clients and ensure the retention of existing clients with a view to maximising revenues.

Overall management, control and accountability for the financial and commercial sales performance of the centre.

To take the lead account management role with the building owner (the client).

To fulfil all reporting requirements and to attend regular review meetings with the client on behalf of the client

Duties and responsibilities

Commercial - Sales & Marketing

Promote and sell available office space on pre-agreed commercial terms.

Achieve target sales to grow and maintain centre occupancy levels and revenues.

Manage licence agreement renewals to maintain centre occupancy levels and grow revenues.

Develop and maintain contact and relationship with Brokers and Commercial Agents and provide feedback on introductions.

Develop key account contacts with local occupiers in order to benefit from potential special projects, overspill or other possible short term expansion requirements

Network with influencers, public sector, and inward investment bodies and target potential customers.

To assist in preparing marketing collateral suitable for the centre.

Identify, recommend and implement local marketing initiatives.

Enquiry handling, viewings, contract negotiations and completions.

Creative and professional use of social media

Develop promotional campaigns for the business centre and its facilities.

Financial

Oversee Financial Management Information to include monthly billing, revenue collection and financial reporting using centre management software (training provided).

Manage the business centre to achieve agreed annual budget and target financial returns.

Demonstrate a good understanding of profit and loss reports and managing costs.

Recommend and implement potential areas where additional service revenue can be generated.

Client Services

Set, monitor and develop the standards of the Centre's presentation, to include cleanliness, health and safety and security, in alignment with agreed standard operating procedures.

Develop a culture of quality service, customer care and professionalism by encouraging open and honest

Oversee client move-ins, changes, modifications to fit-out and furniture requirements ensuring the onsite

Promote and build the Centre's reputation for exceptional standards of customer care.

Key Skills:
Experience in consultative sales.

Experience in the operational running of an environment similar to the size/character/quality of a Business Centre

Networking skills and the ability to maximise revenue opportunities

Communication/Negotiation skills

25 days annual leave, pension, private healthcare, annual eye test.

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