Helpdesk Operative

1 month ago

Uxbridge, United Kingdom YY Security Installations Ltd Full time

Helpdesk Operative
- Assisting the Operations Manager in all aspects of the Help Desk duties
- Attend internal operational progress meetings.
- Ensure HSEQ procedures are implemented.
- Ensure confidentiality of all correspondence and work related issues.
- Comply with timescales in accordance with contractual obligations for the rectification of damage and defects by use of the in-house systems in operation.
- To comply with YYSI’s Company Values and Behaviours and ensure that they are adhered to at all times.

**Essential**
- Strong communication skills
- Team player
- Excellent attention to detail
- Personnel/management.
- Accurate / legible paperwork skills for reporting
- Experience using Microsoft Word and Excel
- Attention to detail
- Organisational and time management skills
- Work well under pressure
- Ensuring that all fault reporting is correctly allocated, and all updates are on the system to ensure seamless handover to Nights and Weekend Operatives.

**Work Conditions**
- Mainly Day shift/Middle shift working hours (Mon-Fri) but flexible working will be required in certain instances.
- Some travel may be required for the purpose of meeting with clients, stakeholders, or off-site

**Salary**: From £25,000.00 per year

**Benefits**:

- Company pension

Schedule:

- Monday to Friday

Work Location: In person

Reference ID: HDO

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