Helpdesk Operative Assistant

3 weeks ago


Uxbridge, United Kingdom YY Security Installations Ltd Full time

Helpdesk Operations Assistant

**Responsible for**:

- Assisting the Operations Manager in all aspects of the Help Desk duties.
- Attend internal operational progress meetings.
- Ensure HSEQ procedures are implemented.
- Ensure confidentiality of all correspondence and work related issues.
- Comply with timescales in accordance with contractual obligations for the rectification of damage and defects by use of the in-house systems in operation.
- To comply with YYSI’s Company Values and Behaviours and ensure that they are adhered to at all times.

**Essential**
- Strong communication skills
- Team player
- Excellent attention to detail
- Personnel/management.
- Accurate / legible paperwork skills for reporting
- Experience using Microsoft Word and Excel
- Attention to detail
- Organisational and time management skills
- Work well under pressure
- Ensuring that all fault reporting is correctly allocated, and all updates are on the system to ensure seamless handover to Nights and Weekend Operatives.

**Work Conditions**
- Mainly dayshift working hours (Mon-Fri) but flexible working will be required in certain instances.
- Some travel may be required for the purpose of meeting with clients, stakeholders, or off-site

**Salary**: From £25,000.00 per year

**Benefits**:

- Company pension

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- Uxbridge, UB10 9JE: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

Work Location: In person

Application deadline: 17/03/2023
Reference ID: HDO


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