Banking Officer
3 days ago
First Point of contact for all account related activity, walk in & calls, Attending Calls
- Review of Accounts (Medium, high risk categories)
- Attending customer enquiries received on counter/ phone and providing counter services
- Due diligence of Walk-in customers coming for account opening or remittance and executionof their requests
- Assisting customers with transferring funds through BACS/ FASTER PAYMENT/ CHAPS/ SWIFT and INR Transfers
- Vouchers scanning in DMS stitching & Register Maintenance for branch
- Processing all account opening individual/NRE/NRO/FCNR
- Processing Remittance ,address update, Debit card, Cheque book ,statement and all other miscellaneous requests from the customer
- Generating letters for FDR reminders
- Daily checking of Opened SF /CA including signatures upload and related instructions
- Printing bank statements as required by the customers
- Monthly expenses payments (INVOICES)Cash Management, cash receipts and cash payments and posting of vouchers in the booksand finacle.
- POS receipts and posting of vouchers in the finacle and maintaining EXCEL Sheet for tallyingof POS Suspense.
- Scanning of documents through OMS portal and their sending to Back Office
- Reversal of entries of Sundry POS/Sundry General and Sundry Cash ISA
- Dispatch receipt and outward dispatch. Postage. Postage register and maintenance
- Checking against 'caution List' from World Check/BANGS on daily basis
- Maintenance of sufficient stock of AOF, MT forms and other inventory
- Follow-up on the pending folder and completing them on a daily basis.
- Generating memos for fixed deposit renewals and fixed deposit closures.
- Updating the fixed deposit register with fixed deposit requests and renewals and ISA requests
- Will report to Branch Head Wolverhampton
- Any other work assigned by branch head under the designation of office
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