Retail, Admissions and Cafe Assistant

3 weeks ago


London, United Kingdom Battersea Park Children's Zoo Full time

Due to the impending opening of our new cafe, we are looking for friendly, hard-working and pro-active applicants to join our Admissions, Retail and Catering Team.

A typical day starts at 9am and finishes between 5.30-6.00pm in summer, and slightly earlier between 4.30-5.00pm in winter. We are also open 7 days a week, all year round.

**Responsibilities**:
You will be joining our small Admissions, Retail and Catering Team and will be expected to be involved in a variety of duties such as:

- The sale of tickets, toys and souvenirs in our admissions/gift shop;
- The preparation and serving of hot snacks, drinks and sandwiches in the zoo’s ‘Lemon Tree Café’;
- Displaying and rotating stock in both the shop and café;
- Providing exceptional customer service and ensuring that visitors of all ages have a positive experience throughout their visit;
- Maintaining the cleanliness and hygiene standards of the zoo’s facilities at all times, including the toilets and litter bins.

**About You**

You must be welcoming, helpful and approachable as this job is primarily customer-facing and based around excellent customer service.

You should have experience processing cash and card payments - training on our tills will be provided upon your induction session.

You should be able to work under pressure during our busy periods and be willing to be active throughout the day - this role requires you to spend long periods of time on your feet and to carry stock to different locations on site.

**Job Type**: Zero hours contract

**Salary**: £7.40-£10.42 per hour

**Benefits**:

- Casual dress
- Company pension

Schedule:

- 8 hour shift

Work Location: In person


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