Sales Administrator

2 weeks ago


Birmingham, United Kingdom Major Recruitment Full time

Major Recruitment Oldbury are delighted to be recruiting for a national organisation with office located on the outskirts of Halesowen who are seeking a Sales Administrator to start immediately.

**_Please note that this role is based at the offices near Halesowen and IS NOT a remote or hybrid role._**

Duties and tasks will include:

- Check data accuracy in orders and invoices and confirm back to customer or supplier
- Contact clients to obtain missing information or answer queries
- Liaise with the Logistics/Warehouse department to ensure timely deliveries
- Maintain and update sales and customer records
- Develop daily sales reports
- Assist account managers in analysing data to improve customer experience
- Assist account managers in chasing suppliers for outstanding orders and updating system accordingly
- Communicate important feedback from customers internally
- Stay up-to-date with new products and features
- Quote and process single customer enquiries (typically Proforma) Assist account managers with Key Accounts to produce ad-hoc customer reports and review/track closed order report Raise credit notes/return parts as necessary
- Administrative task e.g. POD’s, Account queries, OQC returns, recycle report
- Cover for colleagues as and when necessary
- Good Microsoft Package ability
- Clear telephone voice
- Focus on providing excellent customer service
- Good communication skills
- Work with sales team to achieve on time deliveries to our customers
- Excellent time-keeping and attendance track record

Monday - Thursday 8.00 am - 16.45 pm (1 hour for lunch)

Friday 8.00am - 16.30 pm (1 hour for lunch)

Parking is available


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