Current jobs related to Customer Service Advisor - StocktononTees - Lemon Business Solutions Ltd

  • Customer Service Advisor

    2 weeks ago

    Stockton-on-Tees, United Kingdom HAYS Full time

    Customer Service Advisor Your new company A leading engineering company in Teesside.Your new role Working as a Customer Service Advisor, you will be a point of contact for customers wanting quotations, queries and contract reviews. To issue reports and data input with integrity. Communicate and update customers. What you'll need to succeed Customer...

  • Customer Service Advisor

    4 weeks ago

    Stockton-On-Tees, United Kingdom BARKER & STONEHOUSE LTD Full time

    CUSTOMER SERVICE ADVISOR - AFTERSALESSTOCKTON ON TEESThis role requires you to work 5 days out of 7 which may include weekends and bank holidaysBarker and Stonehouse is a family run company founded in 1946 with great products and superb presentation. We are looking to recruit an enthusiastic and flexible Customer Service Advisors for our Aftersales Team...

  • Customer Service Advisor

    1 month ago

    Stockton-on-Tees, United Kingdom CV-Library Full time

    Customer Service Advisor Location: Stockton on Tees Salary: From £24,000 Contract: Permanent Benefits * 25 days annual leave * Paid Volunteering day each year * Enchance Maternity Scheme * Life Assurance * Pension Scheme * Holiday Purchase Scheme * Plus more! The Role Are you a motivated individual with a knack for helping...

  • Customer Service Advisor

    4 weeks ago

    Stockton-on-Tees, United Kingdom People Plus Full time

    Customer Service AdvisorLocation: Stockton on TeesSalary: From £24,000Contract: PermanentBenefits * 25 days annual leave * Paid Volunteering day each year * Enchance Maternity Scheme * Life Assurance * Pension Scheme * Holiday Purchase Scheme * Plus more!The RoleAre you a motivated individual with a knack for helping others achieve their meaningful...

  • Customer Service Advisor

    2 weeks ago

    Stockton-on-Tees, United Kingdom CV-Library Full time

    Your new company A leading engineering company in Teesside. Your new role Working as a Customer Service Advisor, you will be a point of contact for customers wanting quotations, queries and contract reviews. To issue reports and data input with integrity. Communicate and update customers. What you'll need to succeed Customer service experience....

  • Customer Service Advisor

    5 months ago

    Stockton-on-Tees, United Kingdom Sterling Recruitment Services Full time

    Sterling Recruitment Services are looking to recruit a number of experienced Customer Service and Sales Advisors to join our clients customer service team based at Preston Farm, Stockton on Tees. **Typical duties and responsibilities** - Answer or make calls to current clients to learn about and address their needs, complaints, with the goal to assist them...

  • Service Advisor

    5 months ago

    Stockton-On-Tees, United Kingdom Pendragon Full time

    **Service Advisor** **Stratstone Jaguar Land Rover Stockton** **Salary of £24,298 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as...

  • Service Advisor

    5 months ago

    Stockton-On-Tees, United Kingdom Pendragon Full time

    **Service Advisor** **Stratstone Jaguar Land Rover Stockton** **Salary of £25,942 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as...

  • Service Advisor

    4 months ago

    Stockton-On-Tees, United Kingdom Pendragon Full time

    **Service Advisor** **Stratstone Jaguar Land Rover Stockton** **Competitive Salary with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as...

  • Service Advisor

    5 months ago

    Stockton-on-Tees, United Kingdom Stratstone Jaguar Land Rover Full time

    **Service Advisor** **Stratstone Jaguar Land Rover Stockton** **Salary of £26,858 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as...

  • Service Advisor

    4 months ago

    Stockton-on-Tees, United Kingdom Stratstone Jaguar Land Rover Full time

    **Service Advisor** **Stratstone Jaguar Land Rover Stockton** **Salary of £25,942 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as...

  • Service Advisor

    5 months ago

    Stockton-On-Tees, United Kingdom Stratstone Jaguar Land Rover Full time

    **Service Advisor** **Stratstone Jaguar Land Rover Stockton** **Salary of £25,942 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as...

  • Service Advisor

    5 months ago

    Stockton-On-Tees, United Kingdom Stratstone Jaguar Land Rover Full time

    **Service Advisor** **Stratstone Jaguar Land Rover Stockton** **Salary of £25,942 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as...

  • Service Advisor

    5 months ago

    Stockton-On-Tees, United Kingdom Stratstone Jaguar Land Rover Full time

    **Service Advisor** **Stratstone Jaguar Land Rover Stockton** **Competitive Salary with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as...

  • Service Advisor

    3 weeks ago

    Stockton-on-Tees, Stockton-on-Tees, United Kingdom Lookers Full time

    OverviewTeesside AudiFull-time OpportunityWe are seeking a highly skilled and dedicated Service Advisor to join our Aftersales Team at Lookers Teesside Audi. As a Service Advisor, you will play a crucial role in delivering exceptional customer service and ensuring the smooth operation of our service department.ResponsibilitiesBooking and managing service...

  • Service Advisor

    3 weeks ago

    Stockton-on-Tees, Stockton-on-Tees, United Kingdom Lookers Full time

    OverviewTeesside AudiFull-time OpportunityWe are seeking a highly skilled and dedicated Service Advisor to join our Aftersales Team at Lookers Teesside Audi. As a Service Advisor, you will play a crucial role in delivering exceptional customer service and ensuring the smooth operation of our service department.ResponsibilitiesBooking and managing service...

  • Customer Service Advisor

    15 hours ago

    Stockton-on-Tees, United Kingdom CV-Library Full time

    Customer Service Advisor Stockton-on-Tees £134.20 per day 6 month temporary contract How would you like to work within a department that effects people's lives every single day? Are you an empathetic individual who is confident speaking with vulnerable customers who have recently suffered a bereavement? Our client, an internationally...

  • Customer Service Advisor

    5 months ago

    Stockton-On-Tees, United Kingdom Hire-online Full time

    We’re recruiting for Customer Service Advisors working from home (fully remote). **Customer Service Advisor benefits**: - Work from home fully remote with career progression available. - Holiday allowance is variable depending on your working pattern. - Smart / Casual dress code. Training is included to prepare you for this role. 37 hours per week,...

  • Senior Service Advisor

    5 months ago

    Stockton-On-Tees, United Kingdom Pendragon Full time

    **Senior Service Advisor** **Stratstone Jaguar Land Rover Stockton** **Salary of £27,956 with £6,000 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Are you a service advisor looking for a new and exciting challenge? Can...

  • Service Advisor

    5 months ago

    Stockton-on-Tees, United Kingdom Stoneacre Full time

    **About the role** We are excited to be recruiting for a Service Advisor. This is an unrivalled opportunity to join one of the UK’s fastest growing motor groups. A fantastic opportunity to take the next step into your customer service development and become the best of the best. You will be responsible for delivering the highest level of customer...

Customer Service Advisor

5 months ago

StocktononTees, United Kingdom Lemon Business Solutions Ltd Full time

**About us**

Lemon was established in 2003 out of a passion to provide world class customer service. We take great pride in our Call Management and Business Process Outsourcing (BPO) services and ensure that each and every customer gets the VIP treatment. We do not see ourselves as an average contact centre, we are a dynamic team, eager to provide an outstanding service with integrity at its core.

We are innovative and we use technology to assist us, but we do not hide behind it, and we do not use any robotic call scripting, we are just real people, having real conversations.

We also understand the importance of good systems and processes and that is why we have committed to achieving and retaining international standards in the form of our ISO9001 and ISO27001 certifications, which support our purpose and assure our absolute professionalism at all times.

But, why the name Lemon? Well, we just liked it The Zest, the ‘no sour business’, the vibrant colours, it all seemed to work, and as there are one or two other successful fruit named companies out there, we thought if they can do it, so can we, and with that Lemon was born

**What is the role?**

We are looking for passionate and professional Full-Time Customer Service Advisors to join our expanding team in Stockton-On-Tees.

Our Customer Service Advisors make up a huge part of our world-class customer service team. They are the voice for our fantastic clients, and are often the first point of contact who help to solve the customer’s queries and issues.

Full training is provided, therefore previous contact centre experience is not necessary. However, some customer service experience is advantageous We are simply looking for friendly and zesty individuals who will strive to deliver a genuine, high-quality customer service experience. If this sounds like you, we would like to hear from you

**What will your responsibilities be?**
- Delivering a quality customer service experience on behalf of our clients
- Offering a personalised approach to each individual, listening to the customers’ needs and offering them the relevant advice and guidance which suits the needs of their situation
- Managing interactions and escalating jobs and call-outs as required
- Using a wide variety of software systems, portals and CRMs to raise and dispatch jobs and call outs directly to our clients
- Understanding and complying with our Quality Management and Information Security Management standards
- Organising and prioritising your tasks, especially during busy periods, to ensure urgent tasks are handled quickly and efficiently
- Representing Lemon’s core values of: Quality, Trust, Team, Passion, Empathy and Gratitude.
- Great verbal and written communication skills
- A passion to deliver a quality customer service experience
- The ability to listen to customer and adapt their approach to suit the customer’s needs
- The ability to co-operate and collaborate in order to work efficiently as part of a team
- The ability to quickly solve issues and problems
- The knowledge and ability to use computers and related technology efficiently and effectively
- 5 GCSE’s or equivalent, including: English and Maths
- Previous customer service experience (whilst this is advantageous, it is not a requirement)

**What’s in it for you?**
- 6.6 weeks holiday (including bank holidays)
- Employee Benefits Program
- Sometimes free food
- Plus you get to be a Lemon and once a Lemon, always a Lemon

**What's next?**
- Send us your CV through Indeed
- A covering letter is optional
- If you pass the CV stage, one of our recruitment team will contact you to offer you an interview.

If you would like to discuss the role in further detail, please contact our recruitment team on 01642 662772.

**Come and join our ‘Zesty’ team**

**Job Types**: Full-time, Permanent

**Benefits**:

- Company pension
- Discounted or free food
- Employee discount
- Health & wellbeing programme
- On-site parking
- Referral programme
- Store discount

Work Location: In person