Senior Service Advisor

5 months ago


StocktonOnTees, United Kingdom Pendragon Full time

**Senior Service Advisor**

**Stratstone Jaguar Land Rover Stockton**

**Salary of £27,956 with £6,000 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services**

Are you a service advisor looking for a new and exciting challenge? Can you deliver outstanding customer care and satisfaction? Then look no further, this Senior Service Advisor role is just for you.

As a Senior Service Advisor, you will have a passion and love for customers and get a buzz from providing a great customer experience. Recent/current experience within a customer service role would be helpful, either from hospitality, retail or contact centre type environments.

It would be great if you had a passion for the automotive industry or just an interest in cars, from how great they look to what’s under the bonnet - we don’t mind

**As a Senior Service Advisor, it is essential that you hold a full UK drivers’ licence.**

**What does the role of Senior Service Advisor involve?**
- Providing estimates, booking and scheduling service/repair work
- Advise a recommended course of action and accurately invoice for work carried out
- Ensure customers are fully informed of all available extras, accessories and value products
- Be a main point of contact and offering support and guidance to customers and managing customer complaints
- Work with the aftersales team providing coaching and support to ensure an efficient and seamless experience for our customers
- Deputise for the Service Leader

**What do you need to succeed as a Senior Service Advisor?**
- Previous / current Service Advisor experience from within the motor industry, knowledgeable of how the department can operate efficiently and effectively, supporting service advisors, training and upskilling
- Great organisation/admin skills and experience using computer systems
- Upselling experience as well as being comfortable in fast-paced environment
- Able to maintain customer service levels whilst meeting KPI’s and deadlines


  • Senior Service Advisor

    5 months ago


    Stockton-on-Tees, United Kingdom Stratstone Jaguar Land Rover Full time

    **Senior Service Advisor** **Stratstone Jaguar Land Rover Stockton** **Salary of £27,956 with £6,000 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Are you a service advisor looking for a new and exciting challenge? Can...

  • Senior Service Advisor

    5 months ago


    Stockton-on-Tees, United Kingdom Stratstone Jaguar Land Rover Full time

    **Senior Service Advisor** **Stratstone Jaguar Land Rover Stockton** **Salary of £27,956 with £6,000 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Are you a service advisor looking for a new and exciting challenge? Can...

  • Senior Service Advisor

    5 months ago


    Stockton-On-Tees, United Kingdom Stratstone Jaguar Land Rover Full time

    **Senior Service Advisor** **Stratstone Jaguar Land Rover Stockton** **Competitive salary with £6,000 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Are you a service advisor looking for a new and exciting challenge? Can...

  • Senior Service Advisor

    5 months ago


    Stockton-on-Tees, United Kingdom Lookers Full time

    Overview Teesside Audi 8am - 5:30pm Monday to Friday. Saturday on Rota 8-1 £26k-£28k with a realistic bonus of £4,800 Lookers Teesside Audi is recruiting for an experienced and dedicated Service Advisor to join our Aftersales Team which consists of 3 Service Advisors, 11 Vehicle Technicians and our enthusiastic and friendly Service...

  • Service Advisor

    5 months ago


    Stockton-On-Tees, United Kingdom Pendragon Full time

    **Service Advisor** **Stratstone Jaguar Land Rover Stockton** **Salary of £24,298 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as...

  • Service Advisor

    4 months ago


    Stockton-On-Tees, United Kingdom Pendragon Full time

    **Service Advisor** **Stratstone Jaguar Land Rover Stockton** **Competitive Salary with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as...

  • Service Advisor

    5 months ago


    Stockton-On-Tees, United Kingdom Pendragon Full time

    **Service Advisor** **Stratstone Jaguar Land Rover Stockton** **Salary of £25,942 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as...

  • Service Advisor

    5 months ago


    Stockton-on-Tees, United Kingdom Stratstone Jaguar Land Rover Full time

    **Service Advisor** **Stratstone Jaguar Land Rover Stockton** **Salary of £26,858 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as...

  • Service Advisor

    4 months ago


    Stockton-on-Tees, United Kingdom Stratstone Jaguar Land Rover Full time

    **Service Advisor** **Stratstone Jaguar Land Rover Stockton** **Salary of £25,942 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as...

  • Service Advisor

    5 months ago


    Stockton-On-Tees, United Kingdom Stratstone Jaguar Land Rover Full time

    **Service Advisor** **Stratstone Jaguar Land Rover Stockton** **Salary of £25,942 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as...

  • Service Advisor

    5 months ago


    Stockton-On-Tees, United Kingdom Stratstone Jaguar Land Rover Full time

    **Service Advisor** **Stratstone Jaguar Land Rover Stockton** **Salary of £25,942 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as...


  • Stockton-on-Tees, Stockton-on-Tees, United Kingdom Puro Accountancy Full time

    Puro Accountancy is seeking a highly skilled Senior Financial Advisor to join their esteemed client, a Chartered Accountancy establishment with a rich history dating back to the 1900s. As a key member of the team, you will provide professional services to entrepreneurial clients, offering personalized solutions to SMEs throughout the Northeast and the UK.The...

  • Service Advisor

    5 months ago


    Stockton-On-Tees, United Kingdom Stratstone Jaguar Land Rover Full time

    **Service Advisor** **Stratstone Jaguar Land Rover Stockton** **Competitive Salary with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as...

  • Service Advisor

    3 weeks ago


    Stockton-on-Tees, Stockton-on-Tees, United Kingdom Lookers Full time

    OverviewTeesside AudiFull-time OpportunityWe are seeking a highly skilled and dedicated Service Advisor to join our Aftersales Team at Lookers Teesside Audi. As a Service Advisor, you will play a crucial role in delivering exceptional customer service and ensuring the smooth operation of our service department.ResponsibilitiesBooking and managing service...

  • Service Advisor

    3 weeks ago


    Stockton-on-Tees, Stockton-on-Tees, United Kingdom Lookers Full time

    OverviewTeesside AudiFull-time OpportunityWe are seeking a highly skilled and dedicated Service Advisor to join our Aftersales Team at Lookers Teesside Audi. As a Service Advisor, you will play a crucial role in delivering exceptional customer service and ensuring the smooth operation of our service department.ResponsibilitiesBooking and managing service...

  • Service Advisor

    4 weeks ago


    Stockton-on-Tees, Stockton-on-Tees, United Kingdom Lookers Full time

    OverviewTeesside AudiFull-time position availableWe are seeking a highly motivated and experienced Service Advisor to join our Aftersales Team at Lookers Teesside Audi. As a Service Advisor, you will play a crucial role in delivering exceptional customer service and ensuring the smooth operation of our service department.ResponsibilitiesBooking and managing...

  • Service Advisor

    4 weeks ago


    Stockton-on-Tees, Stockton-on-Tees, United Kingdom Lookers Full time

    OverviewTeesside AudiFull-time position availableWe are seeking a highly motivated and experienced Service Advisor to join our Aftersales Team at Lookers Teesside Audi. As a Service Advisor, you will play a crucial role in delivering exceptional customer service and ensuring the smooth operation of our service department.ResponsibilitiesBooking and managing...

  • Service Advisor

    2 weeks ago


    Stockton-on-Tees, Stockton-on-Tees, United Kingdom Lookers Full time

    OverviewTeesside AudiFull-time OpportunityWe are seeking a highly skilled and dedicated Service Advisor to join our Aftersales Team at Lookers Teesside Audi. As a Service Advisor, you will play a crucial role in delivering exceptional customer service and ensuring the smooth operation of our service department.ResponsibilitiesBooking and managing service...

  • Service Advisor

    2 weeks ago


    Stockton-on-Tees, Stockton-on-Tees, United Kingdom Lookers Full time

    OverviewTeesside AudiFull-time OpportunityWe are seeking a highly skilled and dedicated Service Advisor to join our Aftersales Team at Lookers Teesside Audi. As a Service Advisor, you will play a crucial role in delivering exceptional customer service and ensuring the smooth operation of our service department.ResponsibilitiesBooking and managing service...

  • Service Advisor

    5 months ago


    Stockton-on-Tees, United Kingdom Stoneacre Full time

    **About the role** We are excited to be recruiting for a Service Advisor. This is an unrivalled opportunity to join one of the UK’s fastest growing motor groups. A fantastic opportunity to take the next step into your customer service development and become the best of the best. You will be responsible for delivering the highest level of customer...