Housing Benefit Officer

3 days ago

Craigavon, United Kingdom Kennedy Recruitment Full time

Are you a dedicated and experienced Administrative professional? Do you seek to transfer you skills over to the public sector? In this role, you will provide administrative, clerical and secretarial support within a Housing Benefit Office. Read on to find out more about this exciting opportunity.

**Your Duties**:

- Makes decisions based on the interpretation of Housing Benefit Regulations and guidance within the limits of delegated authority.
- Deal with queries by telephone or in person from HB customers.
- Action HB reports as required for authorisation by the Team Leader.
- Complete Searchlight checks and utilise other government systems to ensure accurate HB assessments.
- Work as part of a team and individually to achieve KPIs.
- Prepare write off submissions.
- Maintain electronic records and systems.
- Provide support to junior staff and prepare rotas to ensure service cover.
- Assist in the recovery of Housing Benefit overpayments.
- Assist with fraud prevention.

**Your Profile**:
**Possess one of the following**:

- A Levels or equivalent level qualification and can demonstrate 1 year of relevant experience.
- 5 GCSEs or equivalent level qualification to include Maths and English at grade C or above and can demonstrate at least 2 years of relevant experience.
- Can demonstrate experience in at least two of the following areas:

- Experience of the implementation or operation of policies and procedures relating to Housing Benefit or other Social Security benefits.
- Experience of working in an administrative role.

**Can demonstrate**:

- Ability to work accurately under pressure.
- Ability to work as part of a team.
- Strong customer orientation.
- Excellent attention to detail.

**Additional Information**:

- Full time, Temporary, 13 weeks Initially.
- 9AM-5PM, Monday-Friday.
- A Basic Access NI Check is Required.
- If this role isn’t for you, Kennedy Recruitment source a broad range of career opportunities to choose from. Get in touch via 028 9033 0555 to find out more._

**Job Types**: Full-time, Temporary contract
Contract length: 13 weeks

Pay: £12.38 per hour

Expected hours: 37 per week

**Benefits**:

- Company pension
- On-site parking

Schedule:

- Monday to Friday

Work Location: In person

Reference ID: 3581

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