Implementation Support Officer

4 weeks ago


Poole, United Kingdom Dorset HealthCare University NHS Foundation Trust Full time

The Trust are looking for flexible, hardworking, and enthusiastic individual to support the delivery and implementation of the Trust Outpatient Electronic Prescribing System (CLEO SOLO) during the Go-Live period.

There will be a 12 month roll out period through all the Trust’s outpatient clinics which requires repeated deployments to new services during this time.

The post holder will be required to travel around Dorset for the duration of this post so the ability to drive and provide own vehicle is essential. There will be a requirement to regularly move between sites and occasionally at unsocial hours.

Extensive travel is required for this post and physical effort including a combination of sitting, standing, and walking is required for long periods.

Employment in this post requires an Enhanced Disclosure and Barring Service (DBS) check, which the Trust will cover the cost of. Applicants who subscribe to the DBS update service are able to present a valid DBS certificate instead of requiring a new check.

To provide support and training in the use of CLEO SOLO during implementation and following Go-Live for prescribers.

To support the best use of information technology.

Help to problem solve and to assist with enquiries/issues/outcomes in relation to CLEO SOLO

To provide support and coaching in the use of CLEO SOLO during implementation and following Go-Live for prescribers.

To assist in the deployment of medicines and pharmacy technology in line with Trust strategy, and national guidance.

To support the best use of Information Technology.

Help to problem solve issues, and to direct and cascade enquiries/issues/outcomes in relation to the CLEO SOLO system.

At Dorset HealthCare we’re on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We’re a dynamic, forward-looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost 800,000 people.

We do things differently here - it’s one of the reasons the CQC rated us ‘outstanding’ in 2019. It’s also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference. Whether you’re looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities.

Our 7,000-strong workforce is at the heart of what we do and our success is a testament to our brilliant people. We're all about building a workplace for the future, we believe in equal opportunities and we celebrate diversity. We’re an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.

Working with us you’ll be part of a strong team, challenge yourself, build a career, and teach us what we don’t know. And you’ll be working towards our vision to be better every day through excellence, compassion and expertise in all we do.



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