Senior Housing Support Worker

3 weeks ago

Gloucester, United Kingdom YMCA Cheltenham Full time

**GET INVOLVED - WORK FOR US - BE DRIVEN BY THE GOOD WE DO**

**Are you looking for your next exciting challenge?**

**Would you like to work for a local charity making a real difference?**

**Do you want to help improve the lives of others?**

**Then come and join our team - it’s exciting, challenging and so rewarding.**

We are looking to recruit a Senior Support Worker, based at Potter’s Place, Gloucester with a sense of purpose to help improve the lives of others and make a lasting difference in the lives of adults.

In return, you will receive training and professional development opportunities, a generous pension, life assurance, excellent additional benefits and be part of the YMCA Cheltenham family - including free gym membership and being invited to our fun and annual events for you, your colleagues and even your family members.

The role is 37.5 hours a week, working Monday to Friday.

Salary is between £25,095 to £30,199 per annum, dependent on relevant skills, experience, and qualifications.

**ABOUT YOU**

To be successful in this role, you should have recent experience in providing line management, preferably within the supported housing sector. You will have experience in recruiting staff, providing 121s, induction, probations and appraisals, and have the ability to motivate people. You will also be organised, able to meet deadlines, be able to communicate effectively, be tactful and diplomatic, be attentive to detail, have good problem-solving skills, and possess excellent interpersonal skills.

**ABOUT US**

YMCA Cheltenham, founded in 1855, is a registered charity and has become a leading provider of supported housing for the most vulnerable in Cheltenham and Gloucester, alongside other works sports facilities, affordable housing and other charitable activities.

Organisational Values

YMCA Cheltenham is an organisation founded on Christian values and, as such, employees may encounter behaviours, artefacts, or other elements particular to or representative of the Christian faith in their workplace.

As an organisation founded on the Christian Faith, YMCA Cheltenham draws its Values from the Bible, principally as described in Micah 6:8. Our Values are therefore expressed as follows:
**OUR VALUES**

YMCA Cheltenham will **OPERATE **with Equity, Integrity, Openness and Honesty.

YMCA Cheltenham will **ENGAGE **with Empathy, Kindness, Generosity and Grace.

YMCA Cheltenham will **BE **Thoughtful, Discrete, Ethical and Respectful to all.

Employees are not required to adhere to the Christian faith, nor any faith, and no such consideration is made by the organisation in employment choices nor in delivering its services - however, we do expect all employees to demonstrate the list of Values shown while in the workplace.

**ABOUT THE ROLE**

The Senior Support Worker will line manage a team of Housing Support Workers and Night Concierges, to support the most vulnerable and excluded in society, to move from a place of personal risk and vulnerability to a place of personal resilience and independence.

The Senior Support Worker will report to the Senior Manager - The PATHWAY HOME Gloucester, in supporting residents on their journey through Vittoria Walk to move on accommodation, which will be different for each resident.

The Senior Support Worker will:

- Line manage a team of support workers and night concierges, including providing 121s, probations and appraisals.
- Supervise & guide staff in the provision of support at Potter’s Place.
- Be able to provide cover for the Senior Manager - The PATHWAY HOME Gloucester, in times of absence, to ensure that stakeholders, partners and commissioners are able to be informed of service outcomes as necessary.
- Be able to provide information and operational insight to the Head of Operations, other members of the Senior Leadership Team or the CEO, if required. to ensure they are kept informed with service outcomes.
- Provide cover for support workers in times of absence, to ensure service provision is maintained.
- Provide supervisory functions for a team of support workers and night concierges, in relation to all HR matters and requirements of the organisation.

**ABOUT WHAT WE OFFER**

The organisation recognise that employees need a great work-life balance and so we will design our shift patterns to support you in achieving just that.

We provide a generous contributory pension and great holiday entitlement, increasing after two years length of service up to a maximum of a further 5 days annual leave. We also provide additional wellbeing days. In addition to all of this, we offer non-contractual benefits such as life-assurance and free use of the organisation’s sports facilities. We provide a comprehensive training programme for all staff across the organisation and have a commitment to helping staff progress and develop.

**YMCA Cheltenham is wholly committed to safeguarding and promoting the welfare of children, young people and vulnerable adul

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