Customer Service Advisor
7 days ago
**Customer Service Advisor - Barton-upon-Humber - Permanent**
**Salary**: £22460 per annum + £500 quarterly bonus
**Shifts**: 9am to 5:30pm, Monday to Friday (No weekends or evenings)
**_Do you want to work for a company with progression opportunities that genuinely look after you?_**
**What's in it for you?**
- Free onsite gym, open 24/7
- Free refreshments are brought directly to your desk throughout the day
- Enjoy subsidised meals in two fantastic restaurants
- Plenty of free onsite parking
- Customer Service Employee of the Month with perks including dedicated parking spaces and gift vouchers
- Customer Service Refer a Friend Scheme with the chance to earn up to £500 for each referral
- Nationally recognised qualifications available after 6 months of continuous service
- Progression opportunities and provide you with a clear progression plan (with lots of real success stories)
**The Company**:
- Voted the #1 company to work for in the UK
- Currently experiencing rapid growth and expansion
- Passionate about making a real difference to the customer experience.
- Continuously winning awards for their business, recruitment and wellbeing of staff
- Working in their modern, state-of-the-art Customer Care Centre where no two days are the same
**_“Do you want to work for a company where there isn’t any cold calling?”_**
**Duties and Responsibilities**:
- This position involves no cold calling or sales.
- Consistently delivering excellent customer service
- Handling internal and external customer queries
- Working proactively as a team to achieve weekly targets
- Assist with any related queries or concerns relating to the systems or processes
- Identify and report on any processes that could result in a poor customer experience
- Demonstrate empathy and clear understanding when liaising with customers in a professional manner
**Do you have?**
- Excellent and confident communication skills
- Strong attention to detail and focus
- Ability to work in a fast-paced role
- Strong written and verbal language skills
- Previous customer service experience is desirable, either face-to-face or via telephone
**Do you want to be part of this success story?**
For a fantastic career opportunity and an immediate response please call Jess on
**Why choose Venatu Recruitment Group?**
Customer Service is a specialist division here at Venatu Recruitment Group. If you are currently seeking a change in your career and feel you match the desired criteria, please do get in touch and we would be happy to discuss the role with you in furtherdetail
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