Call Handler

3 weeks ago


Swansea, United Kingdom Brook Street Full time

The Temporary Worker will provide administrative support. He or she will follow set procedures and will exercise some independent judgement in carrying out instructions, under general supervision. Examples of work performed will include but not be restricted to:

- **You will be required to take incoming call**s - this is a call handling position
- Collating and analysing fairly complex information or data, submitting results in a written report
- Overseeing administrative procedures and processes
- Assisting with budget preparation and control, if required
- Acting as a administrative liaison with internal and / or external sources
- Preparing routine correspondence Typical qualifications and experience:

- Five GCSEs at Grade C or above or equivalent (including English Language or equivalent)
- NVQ Business Administration Level 2 (or suitable clerical experience)
- Administrative experience with a good knowledge of and experience in using Microsoft Office
- Good communication skills, both oral and written


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