Claims Handler

4 weeks ago


Swansea, United Kingdom Pertemps Cardiff Full time

Pertemps are currently looking to recruit for an experienced large loss claims handler for a specialist claims management business that operate on behalf of insurers.

**Salary**: £35,00 per annum, plus a car allowance of £4,800
Remote working but will be expected to travel to policy holder's property
Main duties:

- Manage a portfolio of Large Loss claims due to a result in Fire/ Flood or Escape of Water.
- Produce a report and deliver to the Claims SMT within agreed timeframes.
- Maintain claim files to a very high standard ensuring that all documents, photographs, and communications are accurately recorded in chronological order for audit, complaints analysis and client review
- In liaison with the Building Surveyor Team, manage system claim reserves and payments ensuring that Total Incurred values are as accurate in the shortest period possible and maintained as such until the claim is concluded.
- Support the Customer Relations Team with complaints and in particular those involving the FOS.

Skills and experience required:

- At least 5 years previous experience of working in an insurance claim related handling role.
- High level understanding of insurance/indemnity policies and legal structure
- Proven capability of claims negotiation with policyholders and Loss Assessors.
- Full UK driving licence
- IT literate

Some of the many benefits available with our client:

- Discretionary performance-based bonuses.
- 25 days of holiday a year, plus Bank Holidays.
- Investment in additional learning and gaining more qualifications
- Enhanced employer pension contribution scheme
- Employee Assistance Program as well as wellness programs.
- A Social Committee

If you would like to apply, please click APPLY or call Kalum or Adam on.


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