Housing & Support Officer - The Crescent, Woking

2 weeks ago


Woking, United Kingdom Transform Housing & Support Full time

**Housing & Support Officer / Trainee - Woking Team - The Crescent**

**£21,500 - £24,250 per annum**

Have you got the passion and resilience to support and empower Young People aged 18 - 25 and adults with support needs including mental health issues and people with a history of homelessness and/or substance misuse and offending to rebuild their lives, develop their independence and daily living skills?

You will work as part of a team providing high support to Young People aged 18 to 35 at The Crescent in Woking, where we provide housing and support to 14 people in studio flats. You will also help support 30 clients living in self-contained flat at 4 other properties in the Woking areas. You will act as a keyworker to named clients and support clients to achieve their goals and live as independently as possible whilst ensuring they are safe and able to manage risks appropriately. You will also carry out housing management activities such as rent collection, tenancy enforcement, reporting maintenance issues, and undertaking health and safety checks, ensuring a trauma informed approach is taken to support clients to maintain their tenancies. Reflecting Transform’s values in everything you do, you will be working as part of a close and committed team to provide clients with high-quality housing and support services.

About You:
You must have the passion, patience and empathy for supporting people with support needs and who have may have faced trauma, and the resilience for lone working in the community. Previous experience of providing support to different client groups is desirable. Useful experience would include supporting young people, homeless people / families, people with mental health issues, people with learning disabilities or people with substance misuse issues. Knowledge and understanding of the benefits system and experience of supported housing would also be an advantage.

You will need to be able to assess risk, and to empower clients to take informed and appropriate risks while reducing any which could limit their independence. An understanding of safeguarding issues and a commitment to protect all adults and children using or visiting Transform’s services is essential.

You must be a professional and confident communicator able to communicate effectively in person, by phone, or in writing with a wide range of people; having the ability also to keep the financial records required for monitoring the collection of weekly charges, arrears, petty cash etc.

You will have an understanding of, and commitment to, client consultation thus supporting clients to shape and influence the services provided to them, including the development and review of their individual support plans.

Administrative skills and the ability to produce accurate and relevant work is essential, which in turn will require you to have a good level of IT skills, especially (MS Office) Word and Outlook.

**It is essential that you have a full valid driving licence and use of your own car for business purposes.**

**Enhanced DBS clearance will also be required.**

We have a number of opportunities across our footprint, please look at our webpage for other locations.



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