Resident Liaison Officer
3 weeks ago
Parker Jones Group is currently supporting a Regional Maintenance Contractor currently seeking an RLO for their Social Housing contract around the Woking area.
This will be on a temporary basis for around 3 months with an IMMEDIATE START.
**Summary**:
You will be the main point of contact for their responsive maintenance and voids contract. As an RLO, you will be the main point of contact for all parties.
**Key Responsibilities**:
- To be the point of contact when the client or tenant requires job updates.
- Own all complaints and ensure that these are dealt with in a prompt and effective manner
- For longer planned works, keep the tenant updated with progress and be there if there are any issues that arise.
- Work with the Contract Manager to make sure that the client is informed of any issues and that should they send an enquiry, that we have dealt with it.
- Visit tenants when required.
**Required**:
- Previous experience in an RLO position
- Must have own vehicle
- Basic knowledge of building maintenance trades and the tasks/activities
- Good geographical understanding of the Woking area
- Experienced in MS Office including Word and Excel
**Job Type**: Temporary contract
Contract length: 3 months
**Salary**: £14.42 per hour
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: On the road
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