Leasehold Service Advisor
2 weeks ago
**Marks Consulting Partners are currently looking for a Leasehold Service Advisor to work with one of our Housing Association clients in South London.**
**What the job will be doing**
- Effectively manage a housing patch of leasehold estates, including communal repairs, estate services contract management, section 20 consultation, sales and staircasing, ensuring residents receive an excellent customer experience
- Take accountability for the experience our residents have of CDS as their landlord and stakeholders have interacting with us
- Create and maintain processes and documentation to support great leasehold management
- Understand and fulfil our statutory, regulatory and contractual obligations and responsibilities and ensure homeowners fulfil their obligations under their lease
**What you will need**
- Broad experience of leasehold management
- Demonstrable knowledge of the key legislation and risks for homeowners
- Ability to travel to schemes to meet leaseholders and carry out estate inspections
- Experience of successfully dealing with complex enquiries and difficult customers to resolve contentious issues and complaints
**How to Apply**
If you would like any further details about this position, please contact Ollie at Marks Consulting Partners.
If this job is not quite right for you but you are looking for something new, please contact us for a confidential discussion.
Marks Consulting Partners specialise in contract and permanent recruitment of technical property staff for the public sector including housing associations, local authorities, and related private sector companies. We do not advertise all of our vacanciesso please give us a call and register with us to be notified of all suitable roles.
**Industry**
Housing
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