Customer Service Advisor

6 months ago


Arbroath, United Kingdom ESP Group Full time

The ESP Group are currently recruiting for **Customer Service Advisors** to join our contact centre team in **Journeycall Arbroath.**

If you have **excellent communication and administration skills**, are **passionate about delivering exceptional customer service** and are seeking **career progression**, this could be the perfect opportunity for you.

At The ESP Group, you will be a part of a **dynamic, fast paced, talented and growing team** responsible for delivering **bespoke customer experience** across a variety of communication channels.

We recognise the importance of a **work-life balance** so offer **flexible working patterns** across 7 days **between the hours of 7am and 10pm** and have a variety of **part and full time, permanent opportunities** available for an **immediate start.**

At the outset, you will be provided with **extensive training**, a **vibrant working environment** and a **warm welcome to our dedicated team**.

**We would love to hear from you if you;**
- Have a **passion** for delivering excellent customer service.
- Can demonstrate IT skills and have the **aptitude to learn** to use new systems and software.
- Are **reliable** with a **positive attitude and approach.**:

- ** Thrive in a team** environment.
- Are proactive and welcome the opportunity to **efficiently resolve issues **and **take pride in helping others.**

ESP Group makes life simple for millions of transport users by supporting passengers on every step of their journey.

As well as being the largest dedicated transport contact centre in the UK, ESP Group is the UK’s leading smart card personalisation and bureau service. Together these functions ensure that customers’ travel cards, tickets and concessionary passes can be ordered easily and dispatched swiftly.



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