Customer Service Advisor
6 days ago
The ESP Group are currently recruiting for Customer Service Advisors to join our contact centre team in Journeycall Arbroath.
If you have excellent communication and administration skills, are passionate about delivering exceptional customer service and are seeking career progression, this could be the perfect opportunity for you.
At The ESP Group, you will be a part of a dynamic, fast paced, talented and growing team responsible for delivering bespoke customer experience across a variety of communication channels.
We recognise the importance of a work-life balance so offer flexible working patterns across 7 days between the hours of 7am and 10pm and have a variety of full time (37.5 hours per week), part time (16 hours plus per week), and permanent opportunities available for an immediate start.
At the outset, you will be provided with extensive training, a vibrant working environment and a warm welcome to our dedicated team.
We would love to hear from you if you;
- Have a passion for delivering excellent customer service.
- Can demonstrate IT skills and have the aptitude to learn to use new systems and software.
- Are reliable with a positive attitude and approach.
- Thrive in a team environment.
- Are proactive and welcome the opportunity to efficiently resolve issues and take pride in helping others.
**Job Types**: Full-time, Part-time, Permanent
Pay: £11.44 per hour
**Benefits**:
- Additional leave
- Bereavement leave
- Canteen
- Casual dress
- Company events
- Company pension
- Discounted or free food
- Employee discount
- Employee mentoring programme
- Financial planning services
- Free parking
- Health & wellbeing programme
- On-site parking
- Referral programme
- Store discount
- Transport links
Schedule:
- 8 hour shift
- Day shift
- Flexitime
- Holidays
- Monday to Friday
- Overtime
- Weekend availability
Ability to commute/relocate:
- Arbroath, DD11 3RQ: reliably commute or plan to relocate before starting work (required)
Work Location: In person
Reference ID: CSAA005
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