Call Centre Agent

7 months ago


Romford, United Kingdom Connect and Save Ltd Full time

**About us**

Connect and Save Ltd is a small business in Romford. We are professional, agile and innovative.

Our work environment includes:

- Modern office setting
- Growth opportunities
- Regular social events
- Lively atmosphere

**Join our team in Romford today**

You will be making outbound calls to members of the public who have requested to be contacted to get a new insurance policy or have opted in to have an existing insurance policy reviewed.

You will be the first point of contact on our customers journey. You will be required to accurately take as much relevant client information.

You will use excellent customer service skills to grab the customer’s attention to show them how we can help them and go through a quote with our experienced and qualified sales team.

Our Management and our training team will be there every step of the way to help you achieve.
- Full training provided including a 5-day onboarding programme
- Uncapped commission
- Career progression - fantastic agents are recognised
- We always have new ideas to motivate our floor staff, competitions & prizes
- Continuous impact coaching and support provided

Our Telesales Agent Day...
- This is an outbound telephone-based role, where you will be responsible for generating interest in either the reviewing of a client’s current policy or discuss options available for a new policy.
- You will be required to complete a thorough Fact Find with the client with a consultative style approach, and then look to transfer clients through to a team of Insurance Brokers.

Why Work For Us?
- This is a fantastic sales role opportunity within a very progressive company.
- Connect and Save is a fast-growing specialist
- We work with the top Insurance Brokers in the UK

Sound appealing?

For this Telesales Agent role, you will need:

- A consultative style sales approach with a confident and friendly telephone manner.
- Excellent work ethic, ambition, and desire to succeed.
- Money motivated with a positive, can-do attitude.
- A good sense of humour - we are a friendly team and work hard to create a positive office culture and environment.
- Brilliant Objection Handlers.
- Motivated to achieve and exceed Targets.
- Brilliant Time Keeping.
- Willing to Learn and Take Training Seriously to Succeed and Achieve.

Rate of pay...

National Living Wage (23+) - £11.42

21-22 year old - £10.18

18-20 year old - £8.49

16-17 year old - £6.28

Apprentices - £6.28

This doesn't include our uncapped commission

**Job Types**: Full-time, Permanent

**Salary**: £6.28-£11.42 per hour

**Benefits**:

- Casual dress
- Company events
- Company pension
- Transport links

Schedule:

- Monday to Friday
- No weekends

Supplemental pay types:

- Bonus scheme
- Commission pay
- Performance bonus
- Yearly bonus

Work Location: One location


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