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Client Support

5 months ago

Exeter, United Kingdom Cathedral Appointments Full time

**£20k-£22k | ON SITE PARKING | GREAT BENEFITS**

Our client is looking for a **Client Support Manager** to join their team based in Exeter. Our client is a procurement consultancy that prides itself on its excellent client support.

**Client Support Manager responsibilities**:

- Putting the company’s clients at the heart of everything you do. Make sure all engagements are profitable to the clients.
- Manage 120 clients and their caseloads.
- Inputting up-to-date information into the CRM database and recording each interaction.
- Maintaining awareness of market trends, and client and competitor activity, proactively feeding back to the management team.

**Client Support Manager Requirements include: -**
- Proven experience in a customer service role
- A working knowledge of Microsoft 365
- Excellent verbal communication skills.
- The ability to use your initiative

**Client Support Manager Benefits: -**

In return for your efforts, you can expect:

- On-site parking
- 26 days holiday plus bank holidays
- Group life policy
- 9-5 (35 hours per week)
- £20,000.00 rising to £22,000.00 after probation

**Recruitment Consultant**: **Georgia Parkhouse**

**Ref: 9475 / INDOFFICE**

**Job Types**: Full-time, Permanent

**Salary**: £20,000.00-£22,000.00 per year

**Benefits**:

- Company pension
- On-site parking

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Exeter, Devon: reliably commute or plan to relocate before starting work (required)

Work authorisation:

- United Kingdom (required)

Work Location: One location