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Workshop Manager
4 months ago
This role is based at our Edward Street Centre.
Are you a Vehicle Technician/Car Mechanic looking for the next step?
Take your experience to the next level in this role, leading the Workshop team to deliver technical excellence. You’ll work closely with the Front of House team to deliver market-leading services and ensure that every customer gets the best possible experience.
You’ll allocate jobs to your team based on technical aspects and customer demand. If demand exceeds capacity, you’ll also provide technical support. As well as leading and mentoring the team, you’ll be a dab hand with customers, clearly outlining optionsand implications of work required.
Working with the Centre Manager you’ll maximise capacity in the workshop and implement an effective deployment plan. And with your team, you’ll deliver against sales margin and profit targets, as well as customer service metrics, setting the highest standards.
To be a success in this role you’ll need:
- Level 3 in Light Vehicle Maintenance standard, or equivalent time served
- Technical QC trained
- Experience of working in the automotive industry
- Experience of supervising / managing others
- Experience of delivering coaching/training in the moment to colleagues
- Excellent communication skills
- A track record of success in delivering against targets
- Experience of building great relationships across a large team
- Experience of meeting compliance standards across Health and Safety and quality
- Experience with or an aptitude for learning in-house systems
- Experience of labour force scheduling, with proven time management skills
- A current full valid driving licence
We know that everyone has different priorities at different stages of their lives, so we offer a wide range of rewards and benefits. As well as holiday and contributory pension, you can expect to enjoy:
- Generous bonus scheme
- 25% off most of our products in Halfords Retail stores and online
- Amazing discounts of up to 60% on your garage bills at Halfords Autocentre
- Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies
- At least 25% colleague discount at Tredz
- Life assurance
- Uniform
- Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
- Employee assistance programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week
- Fantastic Trade Price Bike Scheme - buy one bike per year from a range of bikes which have been significantly reduced
- Option to join our Sharesave scheme: save to purchase shares at a 20% discount
- Cycle2Work scheme
- Wagestream - a financial planning app that gives you more control over your pay. Access up to 30% of your pay as you earn it and save automatically from your salary to build a rainy-day fund for the future
- Health Cash Plan - claim cash back towards your healthcare costs and get access to health and well-being services
We’re in an exciting chapter - rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance and repairbusiness. Join us and be part of our success story in getting the nation safely back on the move.
