Patient Services Supervisor
7 months ago
Supervisor Supervise the implementation of reception duties being carried out on a daily basis Induct and support new reception staff with training and guidance. Liaise with the operations manager to ensure there are adequate staffing levels during holiday and sickness cover. Deal with more complex enquiries from patients and liaise with Operations Manager as Practice Complaints lead. Ensure practice policies are followed and accurate records are kept with particular reference to: appointments, messages, visits, post, patient registration, repeat prescriptions, filing systems, births and deaths Co-ordinate and implement changes to the Drs rota in conjunction with Dr Wilkinson (Lead GP for appointments rota).
Contribute to and attend Patient Focus Group Meetings. Deal with incoming mail on a daily basis. Continually assess and evaluate systems recommending changes and improvements to the Practice / Operations Managers as appropriate. Have a clear understanding of practice telephone systems, daytime and out of hours.
(Ensure practice mobile is charged regularly) Liaise with medical representatives in accordance with agreed policy. Medical / Insurance Reports & SARs Manage and process, with support of PSA team, all requests for Insurance / medical reports, medical examinations, copy records, employment reports etc o Check patient consent on all correspondence and follow up where necessary. o Request payment fees from requester ie insurer, solicitors, patient etc. o Photocopy notes for solicitors.
- Record / scan completed report or request to the patients electronic medical record. o Generate invoices on practice accounts software for fees payable by companies, ie solicitors / insurers etc. Patient fees are processed through the cash tin and a receipt is given for all payments received. Health & Safety Co-ordinator Duties To keep abreast of any relevant new Health & Safety legislation, provided by the Practice Manager, and provide advice to management on an appropriate response.
Assist the Practice Manager to develop and update Surgery health and safety procedures and documentation. Maintain a calendar of Health & Safety inspections across the Surgery. To attend and contribute to H & S meetings. To communicate with 3rd parties as and when required.
Ensure that all accidents, dangerous occurrences and hazards are investigated and appropriately recorded and documented. Ensure that all first aid facilities are appropriate and managed correctly by liasing with the designated First Aid person within the Surgery, who will make sure the first aid box is stocked and checked. Provide first line advice and guidance on Health & Safety issues to staff. Ensure that risk assessments are devised and implemented by staff i.e.
fire drill, VDU etc. Investigate and take required corrective actions from reports of evacuations. Ensure a Personal Evacuation Plan is devised and followed for all patients and staff. Reception Provide an effective and efficient reception service o Process appointment requests from patients by telephone and in person as per practice protocol o Process visit / telephone advice requests o Arrange and record hospital transport requests o Registrations of new patients computer data entry and medical records.
- Process patients change of address computer data and medical records (have knowledge of practice area o Process prescription requests in accordance with practice guidelines o Record and deliver appropriate messages as necessary and as directed Inform and support patients to make choices with regards to their health care Sign post patients to the appropriate services available To chaperone doctors/clinical staff when required Cover all reception duties as necessary Keep reception areas tidy at all times Ensure the reception office and waiting areas are tidy at all times to ensure a safe environment for patients, visitors and staff in line with H&S guidance. Administration To have a thorough knowledge of all Practice procedures To work in accordance of written protocols Pulling / filing medical records and update as necessary Filing correspondence received in medical records Photocopy / scan as requested Check, sort and file new patient paper medical records Oversee the recall letters and associated paper / computer work to patients for annual review in conjunction with the Clinical Administrator. Information Technology Make use of information technology systems available within the practice Follow systems for data security and protection Identify and report potential problems and deficiencies of the computer systemAdditional Duties: Ensure building security have thorough knowledge of security systems alarms, cameras, doors and windows Make refreshments for doctors and colleagues on a rota
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Night Customer Service Assistant/ Supervisor
6 months ago
Brighouse, United Kingdom Admiral Slots - Luxury Leisure Full timeJob Role: Night Customer Service Assistant/Supervisor Hours per week: 20 (2x shifts) Hourly rate: £11.92 - £13.92 Shift pattern (if applicable): Night Shift. You must be able to work the Night Shift from 10pm - 8:30 am. You must be fully flexible from Monday - Sunday to work a minimum of 2 shifts per week. If working between the hours of 11pm and 6am,...
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Msk Physiotherapy Administration Assistant
7 months ago
Brighouse, United Kingdom Calderdale and Huddersfield NHS Foundation Trust Full timeMain Tasks booking office Completing the referral to treatment process for patients accessing MSK physiotherapy outpatients including; registering referrals, contacting patients to opt in via telephone or letter booking new and follow up appointments via telephone on systmone and Electronic Patient Record. discharging patients who do not opt in or who DNA...
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Msk Physiotherapy Administration Assistant
7 months ago
Brighouse, United Kingdom Calderdale and Huddersfield NHS Foundation Trust Full timeThe post holder would be trained in all areas of MSK Physiotherapy Administrative tasks, therefore flexibility is an important component of the post. This includes working within the MSK Physiotherapy booking office dealing with the front end of the MSK Physiotherapy service registering referrals and dealing with the appointment system and working within the...
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Shift Supervisor
7 months ago
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Door Supervisor
7 months ago
Brighouse, United Kingdom WCS Full time**About Us** WCS is a leading, bespoke and premium supplier of security officers, door supervisors and close protection officers. We are the number one provider of premium security services in the country. Our services are for upmarket clients within the North West - although we are undertaking rapid expansion. Our coverage includes Cheshire, Greater...
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Fashion Store Supervisor
4 days ago
Brighouse, Calderdale, United Kingdom Austin Fraser Full timeAustin Fraser is seeking a Fashion Store Supervisor to oversee the daily operations of our store and ensure that customers receive an exceptional shopping experience. As a Fashion Store Supervisor, you will be responsible for supervising sales staff, managing inventory, and maintaining visual displays.Main Responsibilities:Supervise sales staff to ensure...
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Service Leader
4 days ago
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Msk Physiotherapy Service Administration Supervisor
47 minutes ago
Brighouse, United Kingdom Calderdale and Huddersfield NHS Foundation Trust Full timeWe are looking to recruit a highly motivated individual to join our Outpatient MSK Physiotherapy Admin Team predominantly based at Brighouse Health Centre. To work closely with the Community Admin Team co-ordinator to provide a professional customer focused reception and administration service with flexibility to cover at other locations across the service....
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Patient Services Advisor
8 months ago
Brighouse, United Kingdom Rydings Hall Surgery Full timesee attached job descriptionsee attached job descriptionsee attached job descriptionsee attached job descriptionsee attached job descriptionsee attached job descriptionsee attached job description
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Senior Garden Centre Supervisor
7 months ago
Brighouse, United Kingdom Kershaw's Garden Centre Full timeGarden Centre Supervisor Kershaw’s Garden Centre is an independent family run business, We pride ourselves in providing a friendly and personal service to the local community since 1864 We are looking for someone who wants to take their career to the next level. We are looking for positive, enthusiastic people, who can make our customers smile and give...
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Food Production Supervisor
7 months ago
Brighouse, United Kingdom Eurostar Commodities Full timeAn exciting opportunity has arisen for an additional supervisor in our food production facility in Brighouse. This is a key growth area for our business, manufacturing gluten free products, so if you have supervisor experience in food manufacturing plus a positive work ethic, please read on! We need you to work alongside our existing team in all aspects of...
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Smile Service Coordinator
3 weeks ago
Brighouse, Calderdale, United Kingdom Portman Dental Care group. Full timeKey ResponsibilitiesProviding exceptional patient care and support to our patients, ensuring their comfort and well-being throughout their treatment journey.Working closely with our experienced dentists and hygienists to deliver high-quality dental services.Maintaining accurate patient records and contributing to a positive practice environment through...
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Director of Nursing Services
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Part Time Cleaner Brighouse
7 months ago
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Domestic Assistant
7 months ago
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Production Shift Supervisor
7 months ago
Brighouse, United Kingdom Quickslide Full time**Information**: Location: Brighouse Hours: Monday - Friday 2pm - 10pm **Salary**: Negotiable **Main Responsibilities**: - Manage production output for the shift potentially across multiple departments, ensure daily targets are achieved by the team. - Manage stock levels within the department, including ordering of all components. - Ensure production...
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Shift Leader
3 days ago
Brighouse, United Kingdom Welcome Break Full time**Shift Supervisor / Team Leader. Made at Welcome Break** **KFC Hartshead Moor HD6 4JX** **Starting rate: £10.65ph** **Fantastic benefits & discounts, subsidised meals, free parking & great career opportunities** Cool head? Passionate about great service? Ready to inspire others? As a Welcome Break Shift Supervisor / Team Leader, your job is to make...
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Dental Hygiene Specialist
2 weeks ago
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Medical Receptionist
7 months ago
Brighouse, United Kingdom Longroyde Surgery Full time**Job Summary**: Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. Provide general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone Job Responsibilities: Administration...
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Senior Dental Care Professional
2 weeks ago
Brighouse, Calderdale, United Kingdom Portman Dental Care group. Full timeAbout Our PracticeFresh Smile Clinic is a fully private 6 surgery practice located in Brighouse. We offer a range of services including cosmetic dentistry and smile makeovers, and pride ourselves on our friendly and professional environment.The Job DescriptionWe are seeking a skilled Dental Nurse to join our team, with a strong focus on building great...