Lead Supervisor

6 months ago

London, United Kingdom Financial Conduct Authority Full time

Salary:
National £57,600 to £71,900 (depending on experience)

London £63,300 to £79,100 (depending on experience)

Do you want to influence some of our largest retail banks to help ensure good outcomes to customers using a variety of interventions and regulatory tools? Do you want to work on a variety of high-profile issues spanning Financial Crime, Operational Resilience, Fraud, Consumer Duty and Access to Cash?

We are recruiting for a talented, motivated and outcome focused Lead Supervisor to work in one of the Fixed Firm supervision teams responsible for supervising two of the largest UK retail banking groups.

You will help drive our supervisory strategy for two of the largest retail banking groups. You will look at the business models and strategies of those banks and identify risks of harms. From fast-paced technology evolution, the cost-of-living crisis and new competitors in the market, all retail banks are facing a challenging environment and adapting to changing consumer behaviour.

You will be at the heart of developing and delivering supervisory strategies to proactively manage these risks and ensure consumers are always put first, as well as overseeing remediation where firms have fallen short of our expectations. You will engage with senior management at firms to influence and help drive our supervisory strategy.

What you will be doing
- Working in partnership with the Manager to (i) plan, prioritise and allocate work across the team; (ii) taking a proactive role in coaching and mentoring junior team members and overseeing their work to ensure timely progress is made to achieve supervisory outcomes (iii) deputising for the Manager during periods of absence
- Analysing firms’ business models and strategies and identifying the key risks of harm, dealing with complex problems, and finding solutions that contribute to the development, implementation and oversight of effective supervisory strategies to address key risks of harm
- Using data to identify trends, outliers and provide insights to support the Divisions work
- Working on event-driven (reactive) work in response to firm issues and industry developments and forming sound judgement on a variety of regulatory topics and communicating this clearly and succinctly to internal and external stakeholders
- Working collaboratively and inclusively, building strong relationships with stakeholders across the Directorate, the wider FCA and key external stakeholders such as the Prudential Regulation Authority and trade bodies, contributing to an environment where all points of views are listened to and respected and engaging with the FCA Diversity and Inclusion agenda
- Contributing to the wider Department and Division, including making recommendations for continuous improvement of our processes, supporting colleagues and identification of sector-wide risks and issues

What will you get from the role?
- Work in a fast-paced, challenging, and supportive environment
- Be involved in broad, demanding and often high-profile work and to reduce the potential for harm in an important consumer focussed sector
- Challenge ways of working that lead to better outcomes
- Develop your management and leadership skills

Our competitive flexible benefits scheme gives you the opportunity to create a personalised benefits package, tailored to suit your lifecycle. You can use this allowance to purchase additional benefits such as dental or cycle to work or you have the option top up your base salary by taking this as cash.

Core benefits that you will receive as standard are:

- 25 days holiday per year plus bank holidays
- Private healthcare with Bupa
- A non-contributory Pension of at least 8% of basic salary each month (there are several contribution levels that increase depending on your age - up to 12% a month once you reach age 35)
- Life assurance of eight times your basic salary
- Income protection

We support hybrid working which means you will be able to work from home up to 60% of the time over a month with the remainder of your time in one of our three office locations.

The skills and experience you will have

Minimum
- Experience in identifying consumer harm and developing/implementing supervisory strategies to mitigate risks
- Experience in building and managing relationships with stakeholders at all levels, including senior management
- Experience in managing, coaching, and developing other team members and effectively delivering work through others

Essential
- Effective communication skills including oral, written and presentation skills
- Strong focus on operational effectiveness as demonstrated by an ability to help organise, plan, and manage conflicting priorities and allocate work within the team
- Ability to manage complex and large pieces of work with mínimal oversight
- Ability to think critically about the strengths and weaknesses of firms' business models and strategies to identify relevant risks, issues and themes and arrive at approp

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