Service Quality Senior Analyst

2 weeks ago


Leeds, United Kingdom EA Change Full time

Role: Senior Service Analyst
Rate: £400-£425/day (via umbrella)
Location: Remote / Leeds (1 day per week in office)
Duration: 6 months + (renewal likely)
Start date: January
Excellent opportunity for an experienced Service Quality Senior Analyst to assist on an internal communications project for a leading Banking client
Knowledge / experience required:
Essential:

- Troubleshooting/technical recovery background/incident management experience
- Delivering services in an ITIL-structured IT environment
- Strong relationship and people management skills
- Align to ITIL service management standard methodology

Desirable:

- Financial Services experience

Key words: Senior Service Analyst, Troubleshooting, Banking, incident management, ITIL

We will contact you within 72 hours if your skills are relevant to our client's requirement.


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