Customer Care Advisor

2 weeks ago


Bolton, United Kingdom Chase Taylor recruitment Full time

We are working for a Nationwide fabricator of High Quality uPVC Windows and Doors, who are looking to add to their team based in Bolton. The position we are recruiting for is a Customer Care Advisor. Customer Service is at the heart of the company, theyexcel within their service offering and are looking to bring in someone who can contribute and maintain these standards.

This role would suit somebody who has experience working within a Window and Door business, within a similar Customer Care or Customer Service position.

Key Responsibilities:

- Answering telephone calls and greeting customers.
- Building customer relations and rapport.
- Providing customer support by assisting customers with any queries/issues they have on a daily basis. This includes inquiries about products, orders, returns, complaints and deliveries.
- Assisting with all aspects of the order process; from the quotation to the after sales.
- Logging and following up non-conformances.
- Using in-house computer software systems.
- Other duties the Company may reasonably require.

Key Skills/Experience:

- A good attention to detail.
- A confident telephone manner.
- Strong customer service skills.
- A keenness to learn about the products.
- A confident and outgoing personality.
- Strong IT skills.
- The ability to deal with different personalities.
- The ability to work in a busy environment and be able to prioritise their workload.
- Strong organisation skills.
- The ability to be flexible due to the variation in responsibilities the job role requires.

Company Benefits:

- Health Care Cash Plan and Employee Assistance Programme.
- 22 days holiday (in addition to bank holidays), rising with service.
- Attendance bonus.
- Christmas bonus.

This position is a Full time, permanent role, Monday to Friday, Bolton location.



  • Bolton, United Kingdom The People Pod Full time

    Customer Service Advisor - Admin Team An exciting opportunity has arisen for a self-driven and confident Customer Service Advisor to join our Company based in Bolton. Customer Service Advisor: Dealing with inbound calls/queries and New Instructions: Answering a high volume of calls maintaining a rapid response rate according to agreed service levels. Making...


  • Bolton, United Kingdom The People Pod Full time

    Customer Service Advisor - Admin Team An exciting opportunity has arisen for a self-driven and confident Customer Service Advisor to join our Company based in Bolton. Customer Service Advisor: Dealing with inbound calls/queries and New Instructions: Answering a high volume of calls maintaining a rapid response rate according to agreed service levels. Making...

  • Optical Advisor

    2 days ago


    Bolton, United Kingdom Scrivens Opticians & Hearing Care Full time

    If you are looking to develop a career in Optical and Hearing care, Scrivens Opticians is an excellent place to start. You will be matched to the branch or regional need and may have the opportunity to work at more than one branch, which will allow you to gain even more experience. As a busy Optical Advisor you will spend your time on various aspects of...


  • Bolton, United Kingdom Pertemps Network Group Full time

    **Job Description**: **Customer Service Advisor** Pertemps are recruiting for Customer Service positions working on assignment at one of the UK’s leading banks. **WHAT’S IN IT FOR YOU?** - A full comprehensive training and coaching package- Potential for future pay progression (length of service and competency based)- Potential to work on a hybrid basis...

  • Customer Sales Advisor

    14 hours ago


    Bolton, United Kingdom RGH Consulting Limited Full time

    **We are currently on the lookout to recruit 2 x Customer Sales Advisors to join our team.** You will be required to work as part of a brand new team, making the positive first impression to prospective customers offering deals on our clients’ products within various venues and events. **Skills and Experience Required**: - Previous sales experience in a...


  • Bolton, United Kingdom Darts Corner Full time

    An exciting opportunity has arisen to join our Customer Service team here at Dart Corner. As the Customer Service Advisor you will be the first point of contact for any customer who contacts us via phone, online or in person. You will also be responsible for providing an outstanding level of service, acknowledging and resolving customer queries, dealing with...

  • Service Advisor

    5 days ago


    Bolton, United Kingdom Purely Automotive Recruitment Ltd Full time

    Purely Automotive Recruitment offers a great and exciting opportunity for a Service Advisor to join the busy team at our client based in Bolton. Our client is a highly successful privately-owned dealer group operating a number of premium automotive brands across Greater Manchester, Lancashire, & Lincolnshire. **Benefits**: **Purely Automotive Recruitment...


  • Bolton, United Kingdom Page Personnel - UK Full time

    Opportunity to work for a leading Logistics company - Excellent career progression **About Our Client**: Our client is a prominent player in the Transport & Distribution sector, with a team of over 1,500 individuals across the UK. Located in Bolton, they are renowned for their commitment to delivering top-quality service and exceeding customer...


  • Bolton, United Kingdom Bolton at Home Full time

    Job reference BH000507 Date posted 31/03/2023 Application closing date 07/04/2023 Salary Grade 3 - £24,195 - £27,356 Package Permanent, Part Time (18 Hours) Working Pattern: Wednesday am - Thursday & Friday all day Contractual hours 18 Basis Part time Job category/type Neighbourhoods Job description **What is the purpose of the...


  • Bolton, Greater Manchester, United Kingdom Castle View Group Full time

    Job Role / Duties: Whether you are here for months or years, we want you to remember the good feelings and benefits you gained from your experience. We hope you look back and feel that our Customer Service Advisor role was a highlight in your career. Please note, you will be required to live within the United Kingdom to carry out this role. We are...

  • Service Advisor

    Found in: Talent UK 2A C2 - 7 days ago


    Bolton, United Kingdom Holt Recruitment Ltd Full time

    Service Advisor– Main Dealership – Bolton Our client is a main dealership and have the requirements for an experienced, high performing Service Advisor to join their successful Aftersales team in BoltonBasic salary - £28 500OTE - £36,000Hours – 8am to 6pm5 days a weekSaturday rota 8am to 1pm (1 in 3)Key role and responsibilities for this Service...

  • Service Advisor

    Found in: Whatjobs ES C2 - 7 days ago


    Bolton, United Kingdom Holt Recruitment Ltd Full time

    Service Advisor– Main Dealership – Bolton Our client is a main dealership and have the requirements for an experienced, high performing Service Advisor to join their successful Aftersales team in BoltonBasic salary - £28 500OTE - £36,000Hours – 8am to 6pm5 days a weekSaturday rota 8am to 1pm (1 in 3)Key role and responsibilities for this Service...

  • Service Advisor

    Found in: Talent UK C2 - 2 weeks ago


    Bolton, United Kingdom Renault Retail Group UK Full time

    Service Advisor Renault Service Advisor Bolton, BL3 £29,292 pa + bonus, OTE £33,600 pa Mon – Fri 8am to 6pm 1-in-3 Saturdays 8:30am to 12:30pm   Renault Bolton seeks an experienced Automotive Service Advisor to join our...

  • Parts Advisor

    5 days ago


    Bolton, United Kingdom Honda Full time

    **The Opportunity** As a Parts Advisor you’ll be responsible for handling external sales enquiries for parts. You will also be working closely with the aftersales team in the dealership to understand what parts are required for the work that is coming into the dealership. It’s important you understand stock management and build up a good working...

  • Service Advisor

    3 days ago


    Bolton, United Kingdom C&B Recruitment Full time

    **Service Advisor Basic £23,000 OTE £32,000 Main Dealer - Bolton** C&B Recruitment are currently recruiting for an automotive Service Advisor to join a successful and well established aftersales team based in Bolton. Previous experience working within an aftersales department in the motor trade is essential for this role. **Role Overview** - Meeting...

  • Service Advisor

    7 days ago


    Bolton, United Kingdom Matt Burton Full time

    MBA are looking for a Service Advisor to work out of our client's prestigious Automotive Retail Centre in Bolton. This is a great opportunity to work with one of the most prestigious brands in the automotive industry. The client is a family run business who started over 110 years ago and during that time, have sold and repaired cars and bikes across multiple...

  • Service Advisor

    3 days ago


    Bolton, United Kingdom Matt Burton Full time

    MBA are looking for a Service Advisor to work out of our client's prestigious Automotive Retail Centre in Bolton. This is a great opportunity to work with one of the most prestigious brands in the automotive industry. The client is a family run business who started over 110 years ago and during that time, have sold and repaired cars and bikes across multiple...

  • Service Advisor

    4 days ago


    Bolton, United Kingdom Vertu Motors Full time

    **About us** Vertu Motors Land Rover Bolton are recruiting! This well established business has a great opportunity for a Service Advisor to join their outstanding team. This is a fantastic time to join the Vertu Group and be part of our growth and expansion which will provide you with unrivalled training and career development opportunities. We are...

  • Service Advisor

    14 hours ago


    Bolton, United Kingdom Vertu Motors Full time

    **About us** Vertu Motors Land Rover Bolton are recruiting! This well established business has a great opportunity for a Service Advisor to join their outstanding team. This is a fantastic time to join the Vertu Group and be part of our growth and expansion which will provide you with unrivalled training and career development opportunities. We are...

  • Service Advisor

    1 week ago


    Bolton, Greater Manchester, United Kingdom Imiawards Full time

    Find jobs in the automotive retail industry Service AdvisorPembrook Resourcing are currently seeking on behalf of their client a service advisor to work in the aftersales department at their dealership.The ideal Service Advisor -* Previous experience in a service role is preferred.* A passion to deliver a high standard of customer service.* An organised...