Activities Coordinator

* Dementia Support
- Activities Support
Activities Assistant - Hendon
Fabulous new job Our client, a medium sized charity is looking to recruit an Activities Assistant for a newly established role in a new department. This role sits within community services for older people, most with dementia, care and nursing needs. Workingalongside the Programme Manager and Community Hub Manager and other team members, you will be responsible for supporting the welfare of service users attending and using the services. You will also be responsible for the frontline coordination of day servicesdelivered to the service users. Community Services, will be delivered both remotely to service users homes and within the community centre building itself.
Some of the benefits of this role include:

- Pay rate up to £11.05 p/h
- 28 days holiday including bank holidays
- 4% employer pension contribution
- Employee referral bonus scheme
- Excellent training opportunities
- Free meals
- Wellbeing & staff recognition initiatives
Some aspects of the role include:

- Running and taking part in activities and programming across the community service, in line with agreed standards
- Working collaboratively with the programming/coordinator teams to set up appropriate technology to support service users taking part in activities from home.
- Carry out actions as indicated on a service-users care plan. This may involve working in collaboration with internal social work colleagues, relatives and external agencies.
- Partner with the senior OT - dementia Lead to promote dementia care.
- Coordinate and participate in the effective and safe delivery of transport services across the older people services
- Day to day operational delivery of culturally services to this religious group of service users
- Working with and supporting the manager and the specialisms of community, digital, dementia and programming to ensure that the community services team can effectively share best practice and work in partnership to deliver outstanding services
The skills, qualifications and experience you will need are as follows:

- NVQ level or equivalent experience
- Minimum 2 years' experience in a front-line role, working with older and/or disabled people
- Minimum 2 years' experience of working with people living with dementia in a personal or professional role
- Experience leading a team of volunteers
- Experience working in a complex multi stakeholder environment
- Experience of or an interest in working in a co-production culture
- Knowledge of The Care Act, The Mental Capacity Act, DOLS and general adult safeguarding best practice
- Ability to ensure continuously improve its services through rigorous management, monitoring and measurement against business plans, budgets, targets and KPIs
- Exceptional customer service skills, with the ability to deliver a consistently high-quality customer experience
- Ability to work empathetically and respectfully with people of all ages and abilities
- Outstanding administrative, management and organisational skills, with the ability to work within tight deadlines and budgets
- Ability to use own initiative and work independently
- Ability to handle challenging situations gently, with confidence and integrity
- Ability to lead and be led amongst a highly creative and collaborative peer group
- Ability to work in a team and build trusting relationships with others
- Outstanding verbal and written communication skills and the ability to influence people at all levels, both within and outside the organisation
- Excellent problem-solving skills, and able to think clearly under pressure
- High levels of IT literacy in the use of modern business systems e.g., Microsoft Office Suite, Internet and cloud-based services and Customer Relationship Management (CRM) systems