Contracts Support Officer

3 weeks ago

Wokingham, United Kingdom Triumph Consultants Ltd Full time

**What's involved with this role**:
**Temporary Contracts Support Officer**
**Reference no: Wokingham RQ864140**
**Pay rate £15.00 per hour PAYE**
**This opening assignment is for 3 months** Working with the Specialists within the Contracts and Commissioning Support Team to drive and implement the fast-paced transformation of the Adult Social Care and Health services to deliver better outcomes for people, improved value for money, and a sustainable high quality Adult Social Care system for the people of the borough of Wokingham, in line with our strategic priorities set out in the Adult social Care Strategy. The Contracts Assistant will provide contracting and administrative support to maintain effective contract management processes, including acting as the main point of contact for the service, providing a responsive and efficient support function to internal and external customers. Working as part of the Contracts and Commissioning Support Team to assist in the smooth running of the wider service, maintaining efficient administrative processes and support in the identification and ongoing implementation of process improvements Key responsibilities:

- Manage responses to routine enquiries and requests for information
- Manage the coordination of responses to Freedom of Information requests for the service
- Work closely with the Contracts Officers to support with contract administration duties, including pre-contract checks, maintaining records and filing systems
- Maintain contact lists for providers and other internal and external key contacts
- Maintain office supplies as required
- Administrative support for meetings, including scheduling, preparing agendas and minute taking for meetings with internal and external customers and colleagues
- Preparation and formatting of documents to ensure compliance with corporate and service standards
- Assist with the understanding of customer need to enable a speedier, simpler, more responsive customer journey and ensuring high levels of customer satisfaction

**“Role Requirements” - to give yourself the maximum chance of success please try and ensure your CV addresses the following essential criteria**:

- Good standard of education, including excellent literacy and numeracy skills - GCSE Maths and English
- Experience within a customer-focused service providing excellent customer service
- Experience of administering processes to tight timescale and with high levels of accuracy
- Experience of assisting in delivering change particularly in relation to process improvement
- Good IT skills including office software such as Microsoft Word, Outlook, PowerPoint and Excel
- Good written and verbal communication skills
- Ability to actively listen in order to extract and assess the important information

**by quoting the job reference and job title exactly. SEE DETAILS AT THE BOTTOM OF THIS AD.**
**To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF**
**_._**
**If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.**

**Other “Essential Requirements” - Please check to ensure that your CV addresses the following items**:

- **Our clients are generally seeking applicants who are reasonably local, so on that basis we would ideally like you to supply us with your address (or at least your post code) and a telephone number so that we can reach you during working hours.**
- Your recent UK working experience going back at least 5 years, or full employment history if you have been working for fewer years than this.
- Your availability to work either immediately, or at short notice.
- Please refer to the Role Requirements section above - your CV must address the requirements listed.

**Other preferable/desirable details to include on your CV, if applicable**:

- Any local authority/public sector experience
- Any relevant qualifications held or being studied for.

**Job Ref: Wokingham RQ864140**

**Anticipated Length of Assignment**: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

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