Customer Service Advisor

3 weeks ago


Sale, United Kingdom Arbie Holdings TA Speedy Freight Manchester Full time

We are a successful National organisation providing logistics solutions. Part of one of the UK’s leading supply chain, transport and logistics businesses truly offering end-to-end supply chain solutions. Speedy Freight provides dedicated, same day transport solutions to local businesses. We specialise in delivering time sensitive shipments from commercial businesses throughout the UK and Europe.

Our mission is **‘To be the first choice to deliver every single time. To always be there for our customers and our team’**

Our Customer Service Advisors are an integral part of our business as they assist and manage new bookings in line with company procedures.

**Responsibilities & Objectives**
- To effectively negotiate prices with customers.
- Receive orders over the telephone and input into the company computer systems.
- Constantly communicate with Customer Services and the New Business Managers to ensure KPI targets achieved and maintained.
- To work to deadlines and work independently when required.
- Communicate effectively and professionally with all levels of staff and clients. Flexible approach required to cover on-call rota system.
- To contact businesses by telephone to promote product/services.

**Qualifications**
- IT Literate including Microsoft, word, excel and outlook.
- Written, oral English and Mathematics to GCSE standard
- Excel / PowerPoint presentations skills.

**Experience**
- Telephone experience
- Strong customer service ethic with negotiation and telesales skills
- Excellent verbal and written communication skills
- Articulate with a confident phone manner
- Good organisation skills with the ability to multitask and prioritise workload
- Ability to source own leads through research

**Job Types**: Full-time, Permanent

**Salary**: £19,500.00-£23,000.00 per year

**Benefits**:

- On-site parking

Schedule:

- 8 hour shift

Supplemental pay types:

- Quarterly bonus

Work Location: One location

Reference ID: Manchester CSA



  • Sale, United Kingdom Essential Insurance Full time

    Our Customer Care Advisors provide help and support to our existing clients with an emphasis on retention, our bespoke IT systems and processes are designed to support you in providing exceptional customer service at all times and will give you the opportunity to succeed. You will need good time management skills and a consultative approach, whilst...


  • Sale, United Kingdom Essential Insurance Full time

    Our Customer Care Advisors provide help and support to our existing clients with an emphasis on retention, our bespoke IT systems and processes are designed to support you in providing exceptional customer service at all times and will give you the opportunity to succeed. You will need good time management skills and a consultative approach, whilst...


  • Sale, United Kingdom Essential Insurance Full time

    Our Customer Care Advisors provide help and support to our existing clients with an emphasis on retention, our bespoke IT systems and processes are designed to support you in providing exceptional customer service at all times and will give you the opportunity to succeed. You will need good time management skills and a consultative approach, whilst...


  • Sale, United Kingdom Essential Insurance Full time

    Our Customer Care Advisors provide help and support to our existing clients with an emphasis on retention, our bespoke IT systems and processes are designed to support you in providing exceptional customer service at all times and will give you the opportunity to succeed. You will need good time management skills and a consultative approach, whilst...


  • Sale, United Kingdom Stericycle Full time

    **About Us**: **Position Purpose**: **Key Job Activities**: Provide a ‘right first time’ level of service which ensures customer needs and expectations are met. Establish and build rapport with customers, providing accurate and timely information to instill customer confidence in our ability to deliver an exceptional level of service. Identify...


  • Sale, United Kingdom Essential Insurance Full time

    Our Junior Customer Care Advisors provide help and support to our existing clients with an emphasis on retaining great existing relationships, our bespoke IT systems and processes are designed to support you in providing exceptional customer service at all times and will give you the opportunity to succeed. This role specifically involves courtesy calling...

  • Protection Advisor

    3 weeks ago


    Sale, United Kingdom Podium Recruitment Limited Full time

    Are you frustrated with a poor commission structure and a lack of quality leads? Do you want to be able to work from anywhere in the UK whilst still being heavily involved in team meetings and work events? If so, Podium Recruitment wants to hear from you. We are helping a market-leading Protection/Life Insurance providor find a full-time Protection Advisor...


  • Sale, United Kingdom Xenia Lettings Full time

    Xenia Lettings are seeking an experienced and highly motivated Residential Property Manager / CSA to work within their busy Property Management Office based in Sale. You must be highly organised with excellent communication skills across a varied demographic, have excellent customer service skills and be capable of managing a complex workload. **Key...

  • Debt / IVA Advisor

    4 weeks ago


    Sale, United Kingdom Horizon Recruitment Solutions Full time

    **Debt Advisor** **Full Time - Permanent** **Monday - Friday (No Weekends)** **Sale** **25,000 - 30,000 realistic OTE of over £50k per annum** Our established client based in Sale is seeking experienced Debt/ IVA Advisors who thrive on offering a professional consultative sales experience along with outstanding customer service skills and advice to...

  • Mortgage Advisor

    3 weeks ago


    Sale, United Kingdom Rogers McHugh Recruitment Full time

    Our client is a family run mortgage intermediary who have been operating in the North West for over 20 years. Due to an increase in work they are looking for Mortgage Advisors to join their team on a permanent basis: •    Give customers advise on mortgage products; •    Ensure clients receive suitable advice; •    To operate with honesty...

  • Mortgage Advisor

    3 weeks ago


    Sale, United Kingdom Rogers McHugh Recruitment Full time

    Our client is a family run mortgage intermediary who have been operating in the North West for over 20 years. Due to an increase in work they are looking for Mortgage Advisors to join their team on a permanent basis:•    Give customers advise on mortgage products;•    Ensure clients receive suitable advice;•    To operate with honesty and...

  • Sales Advisor

    4 weeks ago


    Sale, United Kingdom New Look Full time

    **SALES ADVISOR**: **Level**: L8 - Retail Staff **Closing Date**: 21/03/2023 **Permanent / Fixed Term**: Permanent **Store Location**: Sale The Mall **Contract variations available**: 8 hours **More about the role**: **About Us** At New Look we all stand by our brand values; keep it simple, be brave, think customer, act with pace and take...


  • Sale, United Kingdom Elite Employment Full time

    Based in Sale, my client is looking for Customer Care Coordinators to join the busy friendly team. This is a Monday to Friday hybrid role working 1-2 days in the office and 3 days from home after training. Main Duties: - Deliver exceptional customer service to new and existing customers - Generating revenue by scheduling appointments with customers and...


  • Sale, United Kingdom Stericycle Full time

    **About Us**: **Position Purpose**: Daily interactions with internal and external customers and staff at all levels will help to deliver a valued customer care experience to support a client retention and satisfaction levels. **Key Job Activities**: To provide a ‘right first time’ level of service which ensures customer needs and expectations are...


  • Sale, United Kingdom Stericycle Full time

    **About Us**: **Position Purpose**: Daily interactions with internal and external customers and staff at all levels will help to deliver a valued customer care experience to support a client retention and satisfaction levels. **Key Job Activities**: To provide a ‘right first time’ level of service which ensures customer needs and expectations are...


  • Sale, United Kingdom Red Dot Recruitment Full time

    **Outbound Sales Advisor** **37.5 hours: 8:45 am - 5:15 pm Monday - Friday** **Basic: 22.5-25K + uncapped commission (paid weekly), OTE £35k** **Based in Altrincham, good transport links from Sale** Red Dot Recruitment are currently working in partnership with a leading Digital Marketing agency based in Altrincham. Due to continued growth, they are...


  • Sale, United Kingdom Rogers McHugh Recruitment Full time

    Our client is a family run mortgage intermediary who have been operating in the North West for over 20 years. Due to an increase in work they are looking for Trainee Mortgage Advisors to join their team on a permanent basis: •    Strong relationship building skills with lenders and customers; •    Assist with the underwriting process and chasing...


  • Sale, United Kingdom Rogers McHugh Recruitment Full time

    Our client is a family run mortgage intermediary who have been operating in the North West for over 20 years. Due to an increase in work they are looking for Trainee Mortgage Advisors to join their team on a permanent basis:•    Strong relationship building skills with lenders and customers;•    Assist with the underwriting process and chasing...

  • Case Manager

    3 weeks ago


    Sale, United Kingdom Rogers McHugh Recruitment Full time

    Our client is a family run mortgage intermediary who have been operating in the North West for over 20 years. Due to an increase in work they are looking for Case Managers to join their team on a permanent basis: You will be working with the mortgage advisors to get information to support applications and also deal with incoming enquiries. •    Be...

  • Case Manager

    3 weeks ago


    Sale, United Kingdom Rogers McHugh Recruitment Full time

    Our client is a family run mortgage intermediary who have been operating in the North West for over 20 years. Due to an increase in work they are looking for Case Managers to join their team on a permanent basis:You will be working with the mortgage advisors to get information to support applications and also deal with incoming enquiries.•    Be...