Account Executive

3 weeks ago

London, United Kingdom Pixelogic Media Partners, LLC Full time

**About the company**

Pixelogic, a subsidiary of the IMAGICA GROUP, is a global provider of content localization and distribution services for the media and entertainment industry. Built on advanced next generation workflows and operations in Burbank, Culver City, London, Cairo, Cape Town, Seoul and Tokyo, Pixelogic services the industry’s leading content owners including the major Hollywood studios, broadcasters and digital platforms.

Pixelogic was founded in 2016 as a next-gen media supply chain provider focused on premium localization and distribution services for features and series, including marketing materials such as trailers and TV spots. The company localizes content in over 60 languages and services all worldwide distribution venues and delivery formats. This includes support for digital cinema, physical media (DVD, Blu-ray and Ultra HD Blu-ray) and hundreds of digital media variants.

**About the role**

To support our growing Digital Cinema team, the **Account Executive** will be required to plan, manage and deliver theatrical feature and trailer projects for major studios and independent customers, supporting the Director of Client Services. The role will also encompass direct engagement and interfacing with customers including promotional activity and customer-based operational support.

Other responsibilities will include : maintaining and developing project management processes, project billing and working closely with other departments including Subtitling, Mastering, Content Services and QC to ensure projects are delivered on time to the highest standards.

They will be highly motivated, possess a flexible attitude and must be able to adapt quickly in a fast-paced environment. In addition, they must able to work as part of a team that deals with changing priorities and workloads.

**Responsibilities**:

- Provide account management support on Digital Cinema projects, supporting VP of Client Services
- Act as point of contact for studio customer
- Manage the day to day running of studio account
- Involvement and engagement in development of customer-related production order management workflows, procedures, ratecards and checklists.
- Engage directly with customers to seek their ideas and feedback
- Operational responsibilities shall span all aspects of end to end servicing but specifically focused on project management of theatrically (feature and trailer) led services worldwide.
- Collaborate regularly with internal groups and departments including Localisation, Mastering, Administration, Sales and Technology teams
- Ensure information security objectives are translated into tactical goals that guarantee information security objectives are met and exceeded
- Other duties as assigned

**Requirements**:

- Strong skills with Windows OS and Microsoft Office Suite
- Ability to delegate and manage to team members with various responsibilities and skill sets
- Strong organizational skills
- Good business acumen
- Excellent communication and people management skills
- Deep sense of urgency and ability to work in a fast-paced environment
- Ability to work under pressure to meet deadlines.
- Problem solver with creative and innovative approach with ability to think out of the box
- Passionate about customer experience and customer service excellence
- An approachable individual who can relate to people at all levels of the organization
- Outstanding attention to detail and ability to plan complex projects with urgency
- Maintain a positive attitude when experiencing obstacles and enthusiastic to get things done
- Experienced with commercial items such as business proposals, price creation and modeling, service agreement negotiations

**Experience**:

- Minimum 5+ years of experience in Digital Cinema account management for major studios
- Good understanding of Digital Cinema technologies, operational workflows and processes

**Education**:

- Bachelor’s Degree from an accredited College/University or equivalent professional experience.

**Benefits**
- Robust Pension Scheme
- Supplemental Health Insurance
- Life Assurance

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