Hospitality Assistant

5 months ago

Oxford, United Kingdom Wilson Vale Catering Ltd Full time

An exciting opportunity has arisen for a Hospitality Assistant based at one of our Conference Centres in Central Oxford, OX1.

A Grade II* listed venue that will offer some of the best-connected event’s spaces in the Country, with newly created conference spaces and accommodation set amongst beautiful gardens in the heart of Oxford, ready to host physical and virtual events that reach around the world.

What makes our hearts beat? Inspirational food, fresh thinking, excellent quality, and the fantastic people that make it all happen We never compromise on our commitment to fresh, seasonal produce and almost everything we make is made in-house by our craft-skilled chefs.

We offer bespoke contract catering at its best. We draw our inspiration and ideas from different cultures, good restaurants, innovative retailers, and of course, from each other.

We are looking for a Hospitality Assistant who takes pride in their work and thrives in a busy working environment. The venue has recently undergone a masterpiece renovation bringing it in to the 21st century, with the perfect balance of old meets new perfect for every event. A Hospitality Assistant who will work hard to give our guests an excellent and unforgettable experience and to play their part in keeping things safe and compliant.

As part of a team you will support the Operations Manager and Hospitality Manager in the day to day smooth running of all catering and hospitality provisions. This is a varied role where the hospitality assistant will be expected to run a customer facing cafe operation, amongst a myriad of other services such as buffet breakfasts, formal fine dine dinners, conference lunches, drinks and canape receptions.

**Skills and Experience**:

- Ability to learn tasks quickly and bring ideas to the team
- Support the Operations Managers and Hospitality manager with the daily operation of the events and functions.
- Experience of working in a similar role in a quality environment
- Excellent customer service skills
- Basic knowledge of Health and Safety and ability to complete daily temperature records
- Ability to support and induct temporary staff brought in for larger functions.
- Ability to read and understand printed hospitality bookings to ensure accuracy of delivery.
- Ability to read and understand dietary and allergen requirements to ensure our guests receive the correct items and are kept safe
- Ability to perform manual tasks safely, quickly and to a high standard
- Physically fit and able to set up and clear food and beverages, both as a buffet style, and a plated, served offering
- Maintain stock and tidiness of common rooms and the Wardens lounge.
- Fine dining or other quality experience
- Be able to work in a high-pressure environment
- Be a responsible, dedicated team player with the ability to assist colleagues in order to deliver on our objectives
- Able to work alone and use initiative
- Knowledge of basic food preparation
- Knowledge of food safety, health and safety and allergens
- **LOVE **food, and love working in a team
- Positive attitude and a flexible approach
- A passion for exceptional service, training and development
- Well presented, organised, proactive and reliable

What we can offer you:

- Our working hours are some of the best you’ll find in catering - we are strong believers in work / life balance.
- Excellent rate of pay
- Our working environment is fun and inspiring, with excellent career development opportunities
- Secure cycle parking
- Perkbox - benefits and rewards
- Day off for your Birthday
- Paid training bespoke to you
- Access our Employee Assistance Programme - your wellbeing is very important to us
- Pension Plan

This is a permanent position working 37.5 hours per week over 5 days on a rota basis. Predominantly Monday to Friday, however there will be some events at weekends.

Please note, there is no parking on site, however due to the city centre location there are excellent bus, cycle and rail routes plus park and ride facilities.

Wilson Vale is an equal opportunities employer that creates an inclusive working environment for all.

**Ready to Join us? Get in touch

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