Beauty Consultant

2 days ago

London, United Kingdom Acqua Di Parma UK Full time

**Beauty Consultant
- London**

**Various Roles Available**

**MISSION**

As a Beauty Consultant for Acqua Di Parma, you are a brand ambassador. In your role, you are responsible for achieving your sales targets while promoting the brand image and providing a personalised luxury service to customers. Through your passion for the brand you will demonstrate an attitude that befits Acqua Di Parma at all times.

**MAIN RESPONSIBILITIES**

SALES:

- To pro-actively sell Acqua Di Parma products and provide a luxury standard of service to customers
- To be aware of and achieve or exceed sales targets, as set by your line manager
- To pro-actively link sell across product categories, to increase average transaction value (ATV) and units per transaction (UPT)
- **KPI: To achieve sales targets**_

SERVICE
- To be knowledgeable on all Acqua Di Parma products and be able to propose personalised products to clients and confidently and appropriately overcome any objections
- Demonstrate products on clients and confidently explain the benefits of each products
- To initiate contact with customers and welcome them both on counter and through traffic stopping
- To identify, understand and reformulate the client needs
- To develop personal relationships with clients and to gain loyalty
- To educate clients on Acqua Di Parma products and the brand
- **KPI: To achieve target for Mystery Shopping**_

GENERAL
- To participate in merchandise management and ensure that it is in line with Corporate guidelines
- To monitor stock levels, report any issues to the Counter Manager and ensure that there is sufficient levels
- To conduct all assigned operational and administrative tasks
- To be an Acqua Di Parma brand ambassador and representative at all times
- To adhere to all Company procedures and policies, as outlined in the employee handbook
- To build relationships with store management and adhere to all store policies and procedures
- To carry out any additional duties as directed by the management team

**POSITION WITHIN THE TEAM**

**Reports to**:Business / Account Manager

**CONTACTS AND RELATIONSHIPS**

**Internal**: Counter team, Area Managers, Retail Managers, RMA’s

**External**: Acqua Di Parma clients, Department store colleagues, Department store managers, Department store HR Departments

**Job Types**: Full-time, Part-time

Ability to commute/relocate:

- London: reliably commute or plan to relocate before starting work (required)

**Experience**:

- luxury beauty sales: 2 years (preferred)

Work authorisation:

- United Kingdom (required)

Work Location: In person

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