Product Head

2 weeks ago

London, United Kingdom Ebury Full time

Ebury is a hyper-growth FinTech firm, named in 2021 as one of the top FinTech's to work for by Glassdoor and AltFi. We offer a range of products including FX risk management, trade finance, currency accounts, international payments and API integration.

Join a high-performing team in a key leadership role. As a product-led organisation, Product at Ebury drives strategy for the business, and as Product Head - Operations you will be responsible for ensuring we remain a market-leading Fintech in the areas of transactional processing and automation.

**Responsibilities**:
You will be responsible for:

- Setting the strategy for Operations product, in alignment with Ebury's vision
- Defining and managing the roadmap for Operations product, including managing prioritisation
- Ownership of Operations product, both new and existing, including discovery, analysis, development, delivery and iteration
- Building and maintaining strong relationships with relevant stakeholders within the business, to successfully deliver against strategy
- Monitoring product performance against OKRs and KPIs, and communicating this to the business in relevant forums
- Work closely with all stakeholders (internal and external) to understand needs, frictions and opportunities to improve engagement and client stickiness
- Adhering to Ebury's product governance framework ensuring team meet key milestones and deliver high quality documentation
- Cultivate a team of high performing Product Owners and Business Analysts that are able to deliver successful product outcomes

**Expectations**:
You will have:

- A strong understanding of transactional processing, including robotic process automation and workflow design
- An up-to-date knowledge of industry trends in your product area, and an interest in maintaining that knowledge
- A relentless focus on the client, and will base decisions on feedback from clients, both internal and external
- Excellent communication skills (verbal and written), with the ability to clearly and effectively articulate your product vision and performance to leadership, business and technical stakeholders and external partners
- Strong analytical skills, with the ability to make decisions based on impact
- Good organisational abilities and strong project management skills
- A minimum of 4 years working in a product role in high-growth fintech or neo-bank, or software/service company
- A minimum of 4 years product management experience, including managing people (Product Owners/Product Managers/Business Analysts)
- Evidence of developing and defining product strategy in a fast-paced and dynamic business environment, including development of strategies for process and workflow automation
- Demonstrable experience of thought leadership in process automation
- Evidence of successfully turning product ideas into reality in an agile organisation
- Experience engaging and managing third party vendors

Nice to have:

- Experience working in a high-growth or scale-environment
- Experience leading an Operational transformation programme

**About Us**

**Ebury is a FinTech success story, positioned among the fastest-growing international companies in its sector.**

Founded in 2009, we are headquartered in London and have more than 1300 staff with a presence in more than 20 countries worldwide. Cultural diversity is part of what makes Ebury a special place to be. From Sao Paulo to Dubai, Bucharest to Toronto, we enjoy sharing team experiences and celebrating success across the Ebury family.

Hard work pays off: in 2019, Ebury received a £350 million investment from Banco Santander and has won internationally recognised awards including Financial Times: 1000 Europe's Fastest-Growing Companies.

None of this would have been possible without our proudest achievement: our great people. Enthusiastic, innovative and collaborative teams, always ready to disrupt and revolutionise the fast-paced FinTech sector.
- We believe in inclusion. We stand against discrimination in all forms and have no tolerance for the intolerance of differences that makes us a modern and successful organisation. At Ebury, you can be whoever you want to be and still feel a sense of belonging no matter your story because we want you and your uniqueness to help write our future._

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