Data Subject Access Request Officer

6 months ago


Ipswich, United Kingdom The DPO Centre Ltd Full time

**Job title** Data Subject Access Request (DSAR) Officer

**Reporting to** Pod Leader

**Job location** Hybrid
- Ipswich min 2 days per week/Home-based

**Employment status** Permanent, Full-time

**ABOUT US**

**The DPO Centre group** is a multi-national data protection compliance consultancy formed in the UK in 2017. We have provided outsourced Data Protection Officers (DPO), privacy consultancy services, and GDPR Representatives to over 800 organisations globally. The DPO Centre Canada Inc. is the most recent addition to The DPO Centre group of companies, which also consists of The DPO Centre Ltd in the UK, The DPO Centre Europe Ltd in Dublin, and The DPO Centre Netherlands BV., together with a network of representation offices throughout the 27 EU Member States.

**OUR CULTURE**

Fundamental to our #OneTeam philosophy is our mission: “To inspire and develop one remarkable team that delivers the extraordinary”. Contact with other members of our various national teams will be frequent, as will the opportunities for team social activities.

We believe in constantly improving our processes and the best practice framework we employ with our clients. Sharing knowledge and experiences is a vital part of our culture and ensures you will quickly become an integral part of our motivated, sociable, and connected team.

**WHY JOIN THE TEAM?**

You have the opportunity to work in a dynamic, varied, and challenging role within a structured team of like-minded and motivated professionals.

The data protection industry is rapidly evolving, and this role offers you the chance to be involved in projects that encourage professional growth and innovation.

**OUR PEOPLE**

Within The DPO Centre family we have bakers, skaters, bike riders, walker, avid readers, ultra-runners, budding photographers and keen travellers amongst others. Our team comes from all corners of the world, including New Zealand, Argentina, Mauritius, Mexico, South Africa to name a few. Please see for yourself on **our team** page.

**COMPENSATION**
- £30,000+ depending on experience

**BENEFITS**
- Pension Scheme
- 25 days annual leave + Length of Service accrual
- Wellbeing and Electric Vehicle Schemes
- Personal Development
- Inclusion and Wellbeing Scheme
- Buy and Sell holiday scheme
- Work from abroad scheme
- Enhanced Maternity and Paternity Pay

**CANDIDATE PROFILE**

First and foremost, The DPO Centre is a service business. We look only to recruit proactive, motivated, enthusiastic, customer driven, commercially aware team players, who can clearly demonstrate a passion for what they do and therefore offer an ideal fit with our core values and culture.

To support our continued growth, we require a Data Subject Access Request Officer who will need to demonstrate excellent communication and organisational skills, have the ability to prioritise your workload and to work in a structured manner.

The role of the DSAR Officer is to ensure that appropriate and complete responses are handled in a timely, accurate and balanced way to meet our clients’ needs and ensure their compliance with information rights legislation. Each DSAR response project you are assigned will be supported by an experienced Data Protection Officer from our team, therefore offering many learning and development opportunities.

This role is based in our Ipswich office, with a balance of hybrid working.

**DUTIES AND RESPONSIBILITIES**
- Supporting the full life cycle of DSAR requests
- Inform and advise organisations of their obligations
- Ensure all assigned DSARs are completed within agreed timeframes
- Ensure appropriate redactions / exemptions are applied as outlined in the Data Protection Act
- Manage client expectations and liaise with 3rd parties like the ICO (supported by a DPO where required)
- Manage and maintain a DSAR log
- Produce reports and information summaries on completed DSARs
- Keep up to date with changes in data protection law and regulations
- Actively contribute to building the overall knowledge base of the DPO Centre’s team
- Support the development of DPO Centre’s internal processes to streamline service delivery

**PERSON SPECIFICATION**

**Education and experience**:

- Knowledge and experience of fulfilling DSAR requests
- Ideally, a data protection qualification or experience in the sector.

**Personal**:

- Ability to work independently yet also be a strong team player
- Excellent communication (verbal and written) and interpersonal skills
- The ability to maintain a high degree of confidentiality, trust and credibility
- Calm, controlled and resilient demeanour
- A commercial attitude towards time management
- Capable of dealing with complex issues using problem-solving skills
- Highly responsive with a can-do attitude and flexible working style
- Proven ability to deliver at pace and manage a quality service

**Required Skills**:

- A solid knowledge of the UK GDPR and Data Protection Act 2018
- Extensive experience dealing with the full



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