Data Quality Officer

6 months ago

Ipswich, United Kingdom East Suffolk and North Essex NHS Foundation Trust Full time

An opportunity has arisen for an enthusiastic and well motivated individual to work with the Business Informatics Data Quality Team as a Data Quality Officer. The role will have a focus on identifying and resolving data quality issues within our Patient Administration Systems Lorenzo and Careflow that will impact our new EPR Data Migration.

You will have extensive experience in working with Lorenzo and/or Careflow, experience of additional clinical systems is desirable. This is a fantastic opportunity to further your career.You will also have excellent communication skills with the ability to convey information in an easily understood way.

Internal applicants currently employed by ESNEFT will be offered on a secondment basis only.

Although you will be required to mainly work remotely there will be an expectation to come onto Ipswich/Colchester Site if required

You will be responsible for supporting the Data Quality Team to improve and maintain the data held on the Trust’s Patient Administration Systems.

You will assist in regular checks of completeness and validity for key fields identified as a priority for the EPR data migration.

One of the largest Trusts in East Anglia, East Suffolk and North Essex NHS Foundation Trust (ESNEFT) provide hospital and community health services to people living across a wide geographical area. We deliver care from two main hospitals in Colchester and Ipswich, six community hospitals and in patients’ own homes. You will be joining a team of almost 12,000 amazing colleagues providing care to approximately a million people.

Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (if applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services. We offer a range of flexible working opportunities.

Our philosophy is thatTime Mattersto everyone. Across the Trust, we concentrate on improving the things we do and removing those which do not work or cause time delays for our staff and patients.

To support our employees to achieve their career aspirations you may be eligible to obtain a qualification via an apprenticeship. All successful applicants will be required to undertake a skills review to facilitate this. For full details please see the attached Apprenticeship Handbook.

If you want to develop your skills and knowledge then we are keen to hear from you.

**Responsibilities**:
Data Quality
- The postholder will validate NHS numbers, registered GP’s, addresses, postcodes and other key demographics by interrogating multiple systems and reports using the Summary Care Record (SCR) and update the Patient Administration System (PAS) where necessary.
- Investigate multiple entries on PAS, SCR or Open Exeter and be able to interpret which is an accurate record of activity and demographics for a patient.
- The post holder will identify trends and assess common themes and refer the outcomes to senior members of the data improvement team.
- The post holder will look to use their own judgement to resolve data improvement issues.
- Investigate routine data improvement enquiries/queries from staff and provides assistance and advice as required.
- To update the Patient Administration System (PAS) with all deceased patients as per tracing systems, and communications from GPs.
- To assist with work to improve Data Quality including work to ensure that the Trust achieve at least the minimum level 2 requirement for the Information Governance Toolkit (IGT)
- To highlight potential duplicate registrations to the Health Records Team Leaders to allow them to merge physical health records and PAS records, and merge records where possible.
- To be able to work without supervision, but follow local and Trust policies and procedures and feel confident to seek advice when needed and provide comment when asked on development of data improvement documentation.
- Ensure patient confidentiality is maintained at all times in line with the Data Protection and Information Governance procedures.
- Be responsible for the proper and safe use of Connecting for Health (CfH) smartcard to access patient information.
- Be an active member of the data improvement team.

For full details of the responsibilities and duties of this role please see the attached job description.

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