Sales Administrator

2 weeks ago


Cheltenham, United Kingdom Brave Human Capital Group Ltd Full time

**Sales Administrator | Job Description**

**£27k-£35k**

**Blended Working (3 days a week based in Cheltenham UK Office)**

**Ref: R00134**

**Overview**

VoCoVo is a leading telecommunications specialist whose technology is used by thousands of people around the world daily, and we have a top 10 ranking in the ‘Sunday Times Tech Track 100’. We are also recognised as a great place to work and have achieved top 100 status in the best small-to-medium size businesses to work for.

We have a dedicated team of technically minded people with a passion for improving customer experience for our customers through more efficient communication. VoCoVo is a rapidly growing telecoms company, providing an integrated software and hardware solution to some of the biggest names in retail - with customers across the globe. We are now looking for a Sales Administrator to provide order processing support for Customers and Partners, deal with all related queries and build strong relationships throughout.

**Responsibilities**
- Processing and management of customer orders
- Maintaining accurate customer information
- Ownership of customer issues and coordinate with relevant parties to enable fast and right-first-time resolutions
- Log Warranty Returns as they are received
- Provide sales order support for Warranty Returns
- Maintenance Customer Service records and log as appropriate

**Requirements**:

- At least 3 years administration experience in a Customer Service role
- Possess an analytical mind and take a proactive approach to problem solving
- Confident decision maker and implementer
- Highly customer-focused, a excellent communicator
- Comfortable working in an agile, collaborative team environment
- Strong organisational skills and excellent attention to detail
- 50 miles from Cheltenham - 3 days a week in the office

If you are excited by this challenge then we want to hear from you.

**Salary**: £27,000.00-£35,000.00 per year

**Benefits**:

- Company events
- Company pension

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Cheltenham, Gloucestershire: reliably commute or plan to relocate before starting work (required)

Work Location: In person



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