Senior 3rd Line Support Engineer
2 days ago
Do you want to work in an inclusive and supportive IT environment? Are you craving a more rewarding senior role? Do you want to work for a business that will continue to invest in your personal development and growth?
If so, get in touch today Hooray just might have the perfect role for you
**Benefits**:
- Innovative and inclusive environment
- Flexible working
- Good work/life balance
- Life & critical illness cover
- Retail discounts and freebies
- Wellness allowance
- Free fruit, soft drinks, tea, and coffee
**Your Responsibilities**:
- Provide 3rd Line IT Support to all UK customers
- Deliver 3rd Line operations/business roadmap projects
- Troubleshoot and remediate infrastructure issues
- Serve as an escalation point for 1st & 2nd Line support engineers
- Provide training and support to junior members of the team as and when required
- Promote best practice and adopt global security standards
**Your Skills**:
- Configure, maintain, and troubleshoot Microsoft-based systems
- Experience working with Linux.
- Ability to configure, maintain, and troubleshoot VMWare ESXi infrastructure
- Able to assist in the administration of Firewall Policy and VPN configuration (Fortinet)
- Experience in the configuration of LAN/WAN/Wi-Fi Networks
- Competent in SAN storage provisioning and management, HP Nimble, IBM
- Confident working with Kanban style project board, Jira
- Good knowledge of IT automation e.g. PowerShell
- Exposure to Cloud Technologies e.g. AWS
- Hooray is acting as an agency on behalf of the client for this position.
- Hooray is proud to be a corporate member of the REC, the recruitment industry's leading professional body.
- DO YOU KNOW SOMEONE FOR THIS ROLE? EARN A £150 REWARD FOR ANY SUCCESSFUL REFERRAL T&C's APPLY
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