Senior Ci Analyst

3 weeks ago

Woking, United Kingdom Hays Specialist Recruitment Limited Full time

Senior CI Analyst - Permanent - Hybrid working - £50k + benefits
Your new role
A large technology focussed brand in the Surrey area, are currently looking to hire an experienced Senior CI Analyst on a permanent basis. CI Analysts are central to the business's ability to evolve and improve. Working across disciplines, systems, and businessareas, they proactively seek out opportunities for improvement and become the bridge between the business and the technical teams to deliver changes and new capabilities.
The Continuous Improvement Team constantly works to improve knowledge - both their own and the users'. Adhering to robust processes, they deliver changes in a structured manner to ensure the continued operation and capability of their workstream and the widerbusiness.

**Responsibilities**:

- Manage a portfolio of changes, completing prioritisation of activities across all areas of sales and marketing
- Project management & leadership of systems, data, process, and procedure projects by using the appropriate project management techniques
- Prioritise the workload for the Project team, ensuring all deliverables are delivered within agreed timelines
- Take ownership of changes and lead from inception to aftercare, following the Continuous Improvement process
- Identify and engage stakeholders and sponsors, ensuring feedback is timely and effective
- Work with senior stakeholders to define long term capability roadmaps
- Run workshops and design sessions to elicit requirements from stakeholders
- Prepare functional specifications and process documentation
- Work with the CoE/technical teams to identify and document solutions
- Define and execute a test plan for system changes
- Be a champion of innovation, finding new tools and ways of working
- Identify opportunities requiring new/updated end user training and knowledge transfer
- Support and participate in team knowledge sharing initiatives

Knowledge, Skills & Experience
- Demonstrable experience of business analysis - eliciting and documenting requirements, use case and process modelling.
- Experience of working in a fast-paced, high-profile company
- Experience on large scale organisational change projects
- Project management experience, including agile methodologies
- Dynamics, CRM, and System Change experience is an advantage
- Can communicate effectively with both end users and technical teams
- Experience in troubleshooting and technical problem resolution
- Stakeholder management
- Use of root cause analysis
- Organisational Change Management, we deal with changing the way people work and we must implement changes in the most effective way
- Intermediate to advanced Microsoft Office skills. Experience of VBA is an advantage.
- Data reporting and analysis experience - ability to build reports in PowerBI and connect complex data sets is an advantage

What you'll get in return
You'll be part of technically focussed and ambitious team and organisation who are number one in their respective field - leading the business through a major digital transformation.
A competitive salary is on offer, flexible and hybrid working, five weeks annual leave (plus bank holidays), life insurance, competitive company pension scheme (details tbc), as well as enhanced Maternity, Paternity, and Adoption leave & pay, plus retail discountsand a subsidised café and company car scheme.
What you need to do now

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