Sales Agent

2 months ago

St Neots, United Kingdom Gallagher Full time

About Us:
Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a legacy of trust and triumph in the dynamic world of risk management.

Overview:
**Responsibilities**:

- Lifesure are based in St Neots with free onsite parking and plenty of surrounding amenities.
- Our working hours are Monday - Friday 8am-6pm in a shift pattern with 1 in every 3 Saturdays required.
- Our salary starts at £23,000 with opportunities to earn bonuses.
- Fun and sociable office culture with a tightknit family feel.
- We have a 6-month ongoing structured training programme and a dedicated training team to ensure you have all the support you need to be successful.
- This is a permanent role.

**A Bit About the Job**:

- In this role, you will be one of several sales advisors who play an integral part of the business. Your Responsibilities will be:

- Taking inbound calls from both new and existing customers regarding their specialist insurance policies.
- Able to effectively communicate with customers who are potentially in a vulnerable situation and be able to demonstrate empathy and resilience.
- Retain customers and upsell products you feel would be beneficial to them.
- Build a rapport with each customer and gather the right information to ensure a smooth customer journey.
- Manage your own diary and be able to input information into systems accurately.

Qualifications:

- This role requires you to have customer service experience.
- We are open to customer service from any sector including retail and hospitality.
- Great communication skills, both written and verbal.
- An empathetic nature.
- Motivation with a passion for sales.
- A soft and personable phone manner.
- Eligible to work in the UK.

**What you will get in this role**:

- Benefits include 25 days holiday, pension, life insurance alongside many other outstanding benefits.
- Opportunities to earn performance-based bonuses.
- Free mortgage advice.
- Free childcare support.
- Free rugby tickets available to all employees.
- Regular employee social events.
- Discount to employees on Jardine Motor Services - 50% off MOTs

Compensation and Benefits:
On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the **minimum core benefits** you’ll get, depending on your job level these benefits may improve:

- Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ 5 more days
- Defined contribution pension scheme, which Gallagher will also contribute to
- Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
- Income protection, we’ll cover up to 50% of your annual income, with options to top up
- Health cash plan or Private medical insurance

**Other benefits include**:

- Three fully paid volunteering days per year
- Employee Stock Purchase plan, offering company shares at a discount
- Share incentive plan, HMRC approved, tax effective, stock purchase plan
- Critical illness cover
- Discounted gym membership, with over 3,000 gyms nationally
- Season ticket loan
- Access to a discounted voucher portal to save money on your weekly shop or next big purchase
- Emergency back-up family care
- And many more

**We value inclusion and diversity**

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities.

We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know.

Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual o

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