IT Account Manager
2 weeks ago
IT Account Manager Job Description:
**Responsibilities**:
- Develop and maintain strong relationships with key clients
- Serve as the main point of contact for clients
- Understand clients' needs and work with internal teams to deliver solutions
- Identify and evaluate new business opportunities
- Maintain a deep understanding of the company's products and services
- Ensure customer satisfaction through regular check-ins and follow-up
- Monitor and report on account performance
- Collaborate with cross-functional teams to resolve customer issues
**Requirements**:
- Proven experience in IT account management
- Strong understanding of IT systems and technologies
- Excellent interpersonal and communication skills
- Ability to build and maintain strong relationships with clients and stakeholders
- Customer-focused approach with a strong commitment to customer satisfaction
- Strong problem-solving and decision-making skills
- Ability to work independently and in a team environment
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