Badge Co-ordinator

2 months ago

London, United Kingdom Bidvest Noonan Full time

**Location: London W1F 7LP**

**Shift Pattern - Monday to Friday, 10 hour shifts**

The role forms part of the SIEE security team.

**Responsibilities**:

- Analyse, update and maintain physical security systems including access platforms - S2/CCure/ coordinating with other CCTV and alarm systems
- Resolve matters for physical security systems and network, escalating significant issues
- Supporting new staff on-boarding processes by creating profiles, issue, register and activate access badges for staff, vendors, contractors
- Supporting Visitor Management System enquiries, managing the resolution process with stakeholders
- Provide a seamless service across regions to assist travelling staff site access / extending global service support attending to issues or team resilience
- Assist with access control vendor management: booking service visits, ensuring PPM is carried out in line with schedules
- Probe access systems and data to produce reports, identifying recommendations / observations as appropriate
- Review system information to ensure up-to-date data is retained, ensuring compliance with GDPR & SIE policies for personal data usage, storage and removal
- Support processes for purchasing, invoice checking, and payment
- Following manager direction, review CCTV and access system information for accident or incident investigation, reporting findings accurately and confidentially
- Maintain stock and equipment to support regional requirement for efficient access badge services
- Communicate with manufacturers, contractors and technical specialists to resolve issues and to assist with the installation/upgrades of system devices
- Perform preventive maintenance actions including system back-ups, error log reviews, analyse database size and perform integrity checks
- Collaborate with IT to ensure network connectivity of all devices and resolve network issues
- Other work or projects conducive with role and Corporate Security requirements

**Qualifications and Requirements**
- Direct experience with relevant access control/command center software
- Experience with badging, access and CCTV in a corporate security environment, having a basic understanding of programming concepts for surveillance systems in a corporate environment.
- Knowledge of physical security in a range of corporate settings
- Maintain integrity, professionalism and confidentiality at all times
- Proven ability of working on own initiative and proactive problem-solving
- Effective written and verbal communication skills to promote excellent customer services
- Effectively prioritise tasks and ability to manage multiple workstreams
- Be able to work effectively as a part of team in person and virtually
- Proficiency in using Microsoft packages and other IT platform

**Job Types**: Full-time, Permanent

**Salary**: £13.00 per hour

Schedule:

- Day shift
- Monday to Friday

**Experience**:

- security: 1 year (required)
- Microsoft Office: 1 year (required)

Licence/Certification:

- SIA (required)

Work Location: One location

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