Food and Beverage Shift Leader

6 months ago

Birmingham, United Kingdom Park Regis Hotel Full time

Job Advert

Are you passionate about hospitality and delivering magic guest service?

This is something that all employees at Park Regis Birmingham have in common. It is their dedication to creating a home away from home atmosphere that keep our guests coming back to stay.

Our wide range of employee benefits and personalised training and development plans ensure that our team **love where they work**. These include a full benefits online platform, meals on duty, a pension plan, life insurance, magic treats, birthday celebrations and staff social events, plus many more.

We now have an exciting opportunity for a Food and Beverage Supervisor to join our Department.

As a Food and Beverage Supervisor you will be required to **master the art of versatility** and **inject some energy** whilst completing a variety of duties. The main duties expected within the role are:

- To ensure and help manage that guest reservations are book correctly onto the hotel booking system. Ensure updates on bookings are managed in a timely manner to ensure a service and occupancy is not compromised.
- To maximise on the sleeper dinner ratio within the hotel.
- To train on and serve food and drink to guests in line with the company SOP manual standards and within food hygiene regulations.
- To regularly communicate with the Kitchen team in regard to product availability, the length of wait, recook orders and menu questions.
- To inform the Kitchen team of any guest dietary requirements and allergies or any other special menu requests.
- To ensure the restaurant areas are kept clean, tidy and safe for use.
- To serve drinks to the company standard and in line with the licensing laws.
- Seek opportunities to improve the guest experience by gaining feedback to improve restaurant services.
- Ensure all F&B service standard audit procedures are adhered to.
- To be aware of the content of all menu items and upsell where possible.
- To meet individual targets as set by the F&B Manager.

We are continually evolving, and our team do too, there is no red tape or corporate conflict with us

**We Evolve - You Evolve - We Grow Together**

We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

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