Sr. Solutions Specialist

5 months ago

London, United Kingdom Blueprint Technologies Full time

**Who is Blueprint?**

We are a technology solutions firm headquartered in Bellevue, Washington, with a strong presence across the United States. Unified by a shared passion for solving complicated problems, our people are our greatest asset. We use technology as a tool to bridge the gap between strategy and execution, powered by the knowledge, skills, and the expertise of our teams, who all have unique perspectives and years of experience across multiple industries. We're bold, smart, agile, and fun.

**What does Blueprint do?**

Blueprint helps organizations unlock value from existing assets by leveraging cutting-edge technology to create additional revenue streams and new lines of business. We connect strategy, business solutions, products, and services to transform and grow companies.

**Why Blueprint?**

At Blueprint, we believe in the power of possibility and are passionate about bringing it to life. Whether you join our bustling product division, our multifaceted services team or you want to grow your career in human resources, your ability to make an impact is amplified when you join one of our teams. You'll focus on solving unique business problems while gaining hands-on experience with the world's best technology. We believe in unique perspectives and build teams of people with diverse skillsets and backgrounds. At Blueprint, you'll have the opportunity to work with multiple clients and teams, such as data science and product development, all while learning, growing, and developing new solutions. We guarantee you won't find a better place to work and thrive than at Blueprint.

Blueprint is looking for a **Senior Solutions Specialist **to join us as we build cutting-edge technology solutions This is your opportunity to be part of a team that is committed to delivering best in class service to our customers.

In this pivotal role, you will lead the shaping and execution of communication strategies, ensuring effective internal and external communication across various global platforms. This is a senior-level position with elevated responsibilities and increased engagement with leadership.

**Responsibilities**:

- Develop and support innovative marketing strategies using Salesforce Marketing Cloud to enhance customer engagement, acquisition, and retention in partnership with production and comms owners
- Demonstrate exceptional problem-solving skills, investigating issues and finding efficient solutions to drive successful campaign execution
- Collaborate with cross-functional teams to identify opportunities and challenges, resolving them promptly to ensure seamless marketing operations
- Participate in discovery sessions with project teams to understand data requirements needed to support solution implementations
- Navigate complex data structures and leverage data insights to optimize marketing efforts, driving higher ROI and customer satisfaction
- Utilize data analytics and performance metrics to measure campaign success and make data-driven decisions

**Qualifications**:

- 3+ years of experience in utilizing marketing platforms (ideally Salesforce Marketing Cloud) to create automated and personalized customer journeys
- Knowledge of SQL, HTML, CSS and scripting languages (AMPscript, Liquid etc)
- Understanding of data concepts like relational data, data types, variables, data transformation, etc. Able to conceptualize how data flows, where it comes from and how to transform it to be useful in marketing comms
- Experience with structuring customer and business problems and solutions to address - determining tangible actions and driving forward the execution of initiatives to solve problems
- Ability to work in a very dynamic environment and keep track of constantly changing requirements and intersecting projects
- Experience with data security (including PCI, PII data), as well as CCPA and GDPR privacy laws and regulations
- Intimate knowledge on how data is used to power outbound communications in B2C
- Technical experience in cloud and big data technologies
- Self-starter who enjoys taking on challenging problems and operationalizing solutions
- Previous success building strong partnerships and relationships with clients/stakeholders in a wide range of roles and levels, across the institution.
- Strong commercial acumen and the ability to simplify and communicate complex concepts concisely and clearly

**Salary Range**

**Equal Opportunity Employer**

Blueprint Technologies, LLC is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, age, disability, sex, gender identity or expression, orientation, veteran/military status, religion, national origin, ancestry, marital, or familial status, genetic information, citizenship, or any other status protected by law.

Blueprint believe in the importance of a healthy and happy team, which is why our comprehensive benefits package includes:

- Medical, dental, and vision coverage
- Flexible Spendin

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