Front Office Senior Operational Controller

3 weeks ago

Swindon, United Kingdom RWE Full time

**RWE Renewables UK Management Ltd., Swindon**
**To start as soon as possible, Full time, Permanent**

**Functional area**: Operations & Maintenance

**About the department**
The Front Office Operators work in the regional front offices in GER, ESP, UK.

**About the role**
The Front Office Senior Operational Controller works as an integral part of the Onshore Operations Control Room Europe providing controlled safety services and a support line into the field across the diverse European wind portfolio on a 16/7, 365 day a year basis. The Senior Operational Controller is expected to develop less experienced colleagues and take the lead in complex situations, when PM and FO Lead are not present.

**Responsibilities**
- Lead the day-to-day task management within the team and flex this during periods of intense pressure. Identify when support may be required and request it to mitigate stress within the team.
- Resolve disputes with stakeholders as they arise.
- Raise all HS&E issues and investigate when required.
- Stakeholder engagement with Operations, Commercial, RWEST, grid operators, HV Engineers, Performance Engineers, HS&E, SRT.
- Link with the back-office team and support them as required.
- Support the development of process, systems and people to develop the FO function.
- In the absence of the FOPM assume responsibility for the day-to-day operation and function of the Front-Office control room. Including daily operational issues that arise between the control room and internal / external customers.
- In the absence of the FOPM assume responsibility during incident and emergency events taking the lead, giving guidance and instructions as required.
- High level understanding of safety rules to resolve any issues.
- Quality control for all reporting.
- UAT for system upgrades.
- Understand all back-office duties and execute them to a competent level.

**Requirements**:

- WTSR certification as an Operational Controller.
- Good influencing and interpersonal skills with the ability to develop effective working relationships across RWE and the wider Renewables industry.
- Excellent communication skills with the ability to communicate with a variety of key stakeholders on a variety of issues.
- Proven experience in operations control environment.
- Good leadership qualities and ability to mentor and develop others.
- Understand and execute all OOCRE tasks.
- High level knowledge of turbine operations and faults, able to analyse vast quantities of data and understand failures or potential failures.
- A comprehensive knowledge of key policies, procedures and process management systems which might affect the operation of the wind portfolio.
- A Passion for Health and Safety and an extensive understanding of health and safety and environmental legislation and standards.
- Basic experience of operating High Voltage (HV) systems and knowledge of HV safety requirements.
- Solid planning and organising skills to include effective prioritisation of key activities.
- Good understanding of the RWE Renewables business and how the Control Room, its systems, process and expertise can support that business.
- Very good English skills.
- Very good local language skills (CR Location).
- Language skills in German, Spanish or other languages are an asset

**We offer**
You will be part of a highly motivated team of Operational Controller specialists with decades of experience in our respective field of expertise. We are currently based in five European countries and are looking to extend our team even further.. We live an open and inclusive culture, offer excellent learning and development opportunities with the choice of joining a technical career path. We empower and enable you to make your own decisions in your day-to-day work.

As one of the world’s leading companies in the renewable energy space in Europe and Australia, RWE Renewables Europe & Australia is proud to be paving the way for a greener future. We’ve got over 1,400 employees, all developing and promoting renewable energies across 12 countries. They specialise in the construction of onshore wind turbines, solar plants, and battery storage systems. And they all share the desire to redefine how millions access energy.

We’re well set to hit our 50 GWh by 2030 target, and go climate neutral by 2040. That’s thanks to our community of experts currently building Europe and Australia’s largest onshore wind farms - as well as a pipeline of exciting projects across solar and PV. And the focus isn’t just on harnessing clean energy - but also the new technologies that can push our GWh ever higher.

Now, we’re looking for more people with the skills and ambition to drive the energy transition. Join RWE Renewables Europe & Australia.
Your energy has impact, use it for good.

If you would like to stay informed about our latest activities, then feel free to visit our **Website** or follow us on **LinkedIn**.

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