Team Lead, Client Processing
1 week ago
Overview
Primary Responsibilities
The Cash Management Team is responsible for ensuring the efficient control of client and firm Bank accounts, ensuring accounts are funded appropriately and accounting for all intra-day settlement activity to project end of day balances.
The role involves the Management & Supervision of the team with key responsibilities to include;
Supervision and oversight of Client & Firms Cash Balances
Review and signoff Cash Management EOD packs
Monitoring and review of balances
Oversight and escalation of Cash Breaks investigation and clearance
Long/short balances review and signoff
Stockborrowing & Margin process
FX Settlement
Title Transfer
Client Money review
Allocation of work loads
KRIs/KPIs/MI
Review and authorisation of payments and journals
Adherence to regulatory regime relating to client assets under FCA, CBI & JFSC regulations where applicable
Leads the day-to-day activities and initiatives of the team. Develops and schedules appropriate level of staff
Directs staff, maximizing their ability to function effectively with their colleagues as a team.
Ensure all Client and Remedy inquiries and calls are resolved in a timely and efficient manner
Provides support to business and technology managers; handles complex client inquiries and requests.
Monitors account work flows and processing issues to identify systematic patterns which may require adjustment to policies and procedures. Provides support, consulting and problem resolution activities.
Trains staff in technical tools and skills as well as specific internal or external client support activities to maximize their contribution to the team and ensure compliance with company policies and industry regulations.
Supervision & Management of any other processes that may be required with growth in client base or changes to operating model
**Required Skills**:
Proven strong supervisory experience within a Cash Management or Treasury environment
Technical and functional knowledge as required for the role; including having a working knowledge of banking software/SWIFT and proficient in the use of Microsoft office products
Good knowledge and experience of payment methods including Swift, BACS and CHAPS
Daily margin calls, reconciliation and reporting
Stock borrowing experience and knowledge
Understanding of the industry from a regulatory and operational perspective;
A working knowledge of the Financial Conduct Authority (“FCA”), and the Central Bank of Ireland (“CBI”) and the Jersey Financial Services Commission (“JFSC”) rules and regulations, as well as up to date knowledge of market practices and Exchange rules.
A good understanding of Risk framework and control model requirements
Experience of identifying and implementing successful process change
**Employer Description**:
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