Team Lead, Client Processing

1 week ago


Liverpool, United Kingdom BNY Mellon Full time

Overview

Primary Responsibilities

The Cash Management Team is responsible for ensuring the efficient control of client and firm Bank accounts, ensuring accounts are funded appropriately and accounting for all intra-day settlement activity to project end of day balances.

The role involves the Management & Supervision of the team with key responsibilities to include;
Supervision and oversight of Client & Firms Cash Balances

Review and signoff Cash Management EOD packs

Monitoring and review of balances

Oversight and escalation of Cash Breaks investigation and clearance

Long/short balances review and signoff

Stockborrowing & Margin process

FX Settlement

Title Transfer

Client Money review

Allocation of work loads

KRIs/KPIs/MI

Review and authorisation of payments and journals

Adherence to regulatory regime relating to client assets under FCA, CBI & JFSC regulations where applicable

Leads the day-to-day activities and initiatives of the team. Develops and schedules appropriate level of staff

Directs staff, maximizing their ability to function effectively with their colleagues as a team.

Ensure all Client and Remedy inquiries and calls are resolved in a timely and efficient manner

Provides support to business and technology managers; handles complex client inquiries and requests.

Monitors account work flows and processing issues to identify systematic patterns which may require adjustment to policies and procedures. Provides support, consulting and problem resolution activities.

Trains staff in technical tools and skills as well as specific internal or external client support activities to maximize their contribution to the team and ensure compliance with company policies and industry regulations.

Supervision & Management of any other processes that may be required with growth in client base or changes to operating model

**Required Skills**:
Proven strong supervisory experience within a Cash Management or Treasury environment

Technical and functional knowledge as required for the role; including having a working knowledge of banking software/SWIFT and proficient in the use of Microsoft office products

Good knowledge and experience of payment methods including Swift, BACS and CHAPS

Daily margin calls, reconciliation and reporting

Stock borrowing experience and knowledge

Understanding of the industry from a regulatory and operational perspective;
A working knowledge of the Financial Conduct Authority (“FCA”), and the Central Bank of Ireland (“CBI”) and the Jersey Financial Services Commission (“JFSC”) rules and regulations, as well as up to date knowledge of market practices and Exchange rules.

A good understanding of Risk framework and control model requirements

Experience of identifying and implementing successful process change

**Employer Description**:



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