Apprentice Client Services Administrator

2 weeks ago

Lancashire, United Kingdom Staci Full time

**APPRENTICE CLIENT SERVICES ADMINISTRATOR**

**Hours**:Monday - Friday 37.5 hours per week

**Location**:Staci UK, Ashton-in-Makerfield, WN4 9GD

**Salary**:starting at £5.78 per hour

Benefits: 33 days holiday, Contributory pension scheme, bonus scheme & more.

**ABOUT US**

Staci are fulfilment specialists offering expert multichannel logistics solutions: marketing and POS fulfilment, e-commerce and spare parts logistics. We are incredibly proud to have a diverse client portfolio with a host of the world's leading and best loved brands and retailers across Europe & the US. With over 2000 employees worldwide and more than 450 in the UK, we’re big and diverse enough to offer you great development and an exciting career, but small enough to know and care about Team Members as individuals. If you are ambitious and talented and want to work in an environment where that won’t go unnoticed then please read on.

**JOB PURPOSE**

To control the everyday tasks needed to ensure the efficient running of the business unit as a whole. To communicate and be an effective part of the specific team.

In this role you will be supported on an apprenticeship programme with on-site training and guidance from an external provider leading to a national recognised qualification: Level 3 Business Admin.

**PERSON SPECIFICATION**

A dynamic individual, taking responsibility for dealing with client administration and customer queries and does so with a fantastic ‘can do’ attitude. An intelligent, trustworthy and reliable individual who can work under pressure both internally and externally in support of daily business aims.

**KEY CHALLENGES**
- Support of the business unit
- Ensure all issues are resolved correctly and within agreed timescales
- Manage and organise daily duties

**KEY RESPONSIBILITIES**
- Client facing
- Treat each customer with a personalised approach.
- Ensure procedures are followed.
- Deal with queries effectively and efficiently, escalating where appropriate.
- Communicates with Client Services Managers over any issues.
- To communicate independently internally to manage stock holding, quality control and stock queries.
- Support CSM daily duties
- Deliver ad hoc report requests.
- Manage client specific exceptional processes.
- Maintain a safe working environment, always observing health and safety procedures. Ensure that the work area is kept clean and free from hazards and waste at all times.
- Undertake other duties as required in order to support the business in achieving excellence for all customers.

**CRITICAL SKILLS**
- High level of interpersonal skills (must be an excellent communicator)
- Possesses exceptional organisational abilities (multi-task handling and prioritising being key)
- Keyboard skills
- High energy level and a result driven approach
- Ability to use MDA systems to conduct duties.
- A commitment to exceptional levels of client service.
- Ability to work on your own initiative.
- Ability to travel to client meetings.
- Confident telephone manner

**Want to apply?**

If you feel you have the necessary skills and commitment to be successful in this role, please send a copy of your CV to our recruitment team.
- Please note, we may receive a high volume of CV’s for this vacancy, therefore, if you do not hear back from us within 14 days of submitting your CV, please_

**Job Types**: Full-time, Apprenticeship

**Salary**: From £5.78 per hour

**Benefits**:

- Additional leave
- Company pension
- Cycle to work scheme
- Free parking
- On-site parking
- Wellness programme

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Quarterly bonus
- Yearly bonus

Ability to commute/relocate:

- South Lancs Industrial Estate, WN4 9GD: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Reference ID: EPC-ACSA

  • Apprentice Planning Administrator

    1 week ago

    Blackpool, Lancashire, United Kingdom Great Places Full time €19,838

    Salary: £19,838 per year Job Type: Full Time Location: Blackpool Benefits: Competitive pension, 26 days holiday plus bank holidays, increasing with service, cycle to work scheme, season ticket loans for public transport plus much more. Why are you here? Reporting to the Team Manager, the Apprentice Planning Administrator will provide key...

  • Apprentice Planning Administrator

    2 weeks ago

    Blackpool, Lancashire, United Kingdom Great Places Full time €19,838

    Salary: £19,838 per year Job Type: Full Time Location: Blackpool Benefits: Competitive pension, 26 days holiday plus bank holidays, increasing with service, cycle to work scheme, season ticket loans for public transport plus much more. Why are you here? Reporting to the Team Manager, the Apprentice Planning Administrator will provide key...

  • Business Administration and Accounts Apprentice

    4 weeks ago

    Blackburn, Lancashire, United Kingdom Training 2000 Full time

    Business Administration and Accounts Apprentice Company: Arctic Glass (UK) Limited Location: Blackburn Vacancy Ref: 00001023 Weekly wage: £198.00 Sector: Business This vacancy is for a Business Administration and Accounts Apprentice based in Blackburn. The successful applicant will have the opportunity to support the business with general...

  • Business Administrator Apprentice

    3 weeks ago

    Preston, Lancashire, United Kingdom Get Staffed Online Recruitment Full time

    Business Administrator Apprentice - Level 3 Are you ready to apply Make sure you understand all the responsibilities and tasks associated with this role before proceeding. This vacancy is for a Business Administrator Apprentice based in Preston. The successful applicant will have the opportunity to support the business with general administrative duties as...

  • Business Administrator Apprentice

    2 months ago

    Preston, Lancashire, United Kingdom Get Staffed Full time

    Business Administrator Apprentice - Level 3This vacancy is for a Business Administrator Apprentice based in Preston. The successful applicant will have the opportunity to support the business with general administrative duties as well as other ad-hoc duties defined by management.The general administration duties within this role may include:Tracking daily...

  • Business Administrator Apprentice

    3 weeks ago

    Preston, Lancashire, United Kingdom Get Staffed Online Recruitment Full time

    Business Administrator Apprentice - Level 3This vacancy is for a Business Administrator Apprentice based in Preston. The successful applicant will have the opportunity to support the business with general administrative duties as well as other ad-hoc duties defined by management.The general administration duties within this role may include:Tracking daily...

  • Apprentice Administrator

    4 weeks ago

    Chorley, Lancashire, United Kingdom Polaris Community Full time €230

    FOSTER CARE ASSOCIATES (THE FCA) Role: Apprentice Administrator Salary: Starting £230 per week with clear progression through apprenticeship to £400 per week at qualification Hours: Monday to Friday 9am to 5pm Office Location: Chorley Contract Type: Fixed Term 18months Benefits: 30 days' Annual Leave increasing to 35 days' with length of...

  • Senior Client Servicing Administrator

    1 month ago

    Blackpool, Lancashire, United Kingdom The Recruitment Co. Full time

    A fantastic opportunity has arisen for a Customer Service Administrator to join our clients brilliant team in Blackpool FY4 Customer Service Administrator Salary: £24654 Customer Service Administrator Hours of work: 10.30am - 7.30pm monday to friday and every other weekend, either saturday or sunday Customer Service Administrator employee...

  • Business Administrator Apprentice

    1 month ago

    Preston, Lancashire, North West, United Kingdom Get Staffed Online Recruitment Full time

    Business Administrator Apprentice - Level 3Are you ready to apply Make sure you understand all the responsibilities and tasks associated with this role before proceeding.This vacancy is for a Business Administrator Apprentice based in Preston. The successful applicant will have the opportunity to support the business with general administrative duties as...

  • Business Admin

    4 weeks ago

    Chorley, Lancashire, United Kingdom Polaris Community Full time €230

    FOSTER CARE ASSOCIATES (THE FCA) Role: Apprentice Administrator Starting £230 per week with clear progression through apprenticeship to £400 per week at qualification Hours: Monday to Friday 9am to 5pm Office Location: Chorley Contract Type: Fixed Term 18months Benefits: 30 days' Annual Leave increasing to 35 days' with length of service + Bank...

  • Accounts Apprentice

    1 day ago

    Lancashire, United Kingdom CT Skills Full time

    **Apprenticeship Job Title: Accounts Apprentice** **Apprenticeship Qualification: AAT Level 2** **How does the Apprenticeship work?** As an Apprentice, you will be employed, just like anyone else at the company, the difference is that you will be studying towards a qualification. You’ll spend a minimum of 6 hours a week (of your total working hours) in...

  • Accounts Apprentice

    4 weeks ago

    Lancashire, United Kingdom CT Skills Full time

    **Apprenticeship Job Title: Accounts Apprentice** **Apprenticeship Qualification: AAT Level 2** **How does the Apprenticeship work?** As an Apprentice, you will be employed, just like anyone else at the company, the difference is that you will be studying towards a qualification. You’ll spend a minimum of 6 hours a week (of your total working hours) in...

  • Apprentice Mechanic

    4 weeks ago

    Lancashire, United Kingdom ENVECO Full time

    **Environment** *** - Vehicle Maintenance **ENVECO** *** Contract - 2 to 3 years depending on qualification Hours - 39hrs Salary - NMW £9280 - £18329 Closing Date - 13th June 2023 at 23.59pm **Apprentice Mechanic** Blackpool Waste Services Ltd (trading as Enveco NW Environmental Services) is a wholly owned company of Blackpool Council. Please see...

  • Business Administration Assessor

    2 months ago

    Lancashire, United Kingdom GCS Recruitment Specialists Ltd Full time

    **Role**: Business Administration and Customer Service's Assessor **Location**: Lancashire **Type**: Full time, temporary **Rate**: £25 per hour Eden Brown Education are currently looking to recruit an enthusiastic Business administration and Customer Services assessor to work on behalf of a leading Further Education College in Lancashire. This is a...

  • Apprentice Financial Customer Service Representative

    3 weeks ago

    Pendle, Lancashire, United Kingdom Marsden Building Society Full time

    If you enjoy delivering exceptional customer service and are looking to work for an organisation offering support, development and progression, then this is the role for you! As a Customer Representative Apprentice, delivering our personalised ‘Marsden service’ by getting to know our members and making them feel at home in our branches is essential....

  • Apprentice Financial Customer Service Representative

    3 weeks ago

    Pendle, Lancashire, United Kingdom Marsden Building Society Full time

    If you enjoy delivering exceptional customer service and are looking to work for an organisation offering support, development and progression, then this is the role for you! As a Customer Representative Apprentice, delivering our personalised ‘Marsden service’ by getting to know our members and making them feel at home in our branches is essential....

  • Apprentice Financial Customer Service Representative

    3 weeks ago

    Pendle, Lancashire, United Kingdom Marsden Building Society Full time

    If you enjoy delivering exceptional customer service and are looking to work for an organisation offering support, development and progression, then this is the role for you! As a Customer Representative Apprentice, delivering our personalised ‘Marsden service’ by getting to know our members and making them feel at home in our branches is essential....

  • Apprentice Financial Customer Service Representative

    3 weeks ago

    Pendle, Lancashire, United Kingdom Marsden Building Society Full time

    If you enjoy delivering exceptional customer service and are looking to work for an organisation offering support, development and progression, then this is the role for you! As a Customer Representative Apprentice, delivering our personalised ‘Marsden service’ by getting to know our members and making them feel at home in our branches is essential....

  • Apprentice Mechanic

    2 weeks ago

    Lancashire, United Kingdom Arnold Clark Full time

    **About the role** Are you over 16 and looking for a brand-new career or a fresh start? The UK’s largest independently owned car retailer is now recruiting for enthusiastic Apprentice Mechanics. As an Arnold Clark apprentice, you’ll get qualified - and get paid. And at the end of your training, you’ll have an Autocare Level 2 qualification and...

  • IT Service Desk Apprentice

    3 weeks ago

    Lancashire, United Kingdom QA Apprenticeships Full time

    **Employer description**: VernaCare are an award-winning global supplier of everyday healthcare essentials. We work to create quality products which are proven to help improve the lives of patients, residents and healthcare professionals by reducing the risk of healthcare-associated infections. As pioneers for safe and hygienic care, we continue to innovate...