Groups Sales Team Member

4 months ago

Hemel Hempstead, United Kingdom Warner Leisure Hotels Full time

Who are we
We’re
Warner Leisure Hotels, a member of the award-winning Bourne Leisure family.
What began as a holiday village in 1932 is now a collection of 16 hotels showcasing
British history, food, music and theatre in stunning locations across England
and North Wales. Importantly too, we’re exclusively for adults.
We’re
on the search for a Partnerships Groups Sales Team Member to join us on a 6 month Fixed Term Contract at our
Hemel support centre and share our passion to make one of the UK’s most-loved
hospitality brands the best it can possibly be. Perhaps this’ll be your niche
too? We’d love to find out.

What are we looking for?
An individual who is dedicated specifically to successfully driving group
sales whilst supporting with vital admin processes.

What will I be doing?
Answer inbound and make outbound calls from/to Groups Leaders and Coach operators. Fulfil Sales requests, make bookings, collect payments for new bookings
Perform regular administration tasks as shared by the Account Managers
Support the Partnerships sales team with key administration tasks
Ensure that bookings accuracy is of the highest standard
Problem solve issues that may arise and help maintain an excellent working relationship with all partners
Develop new processes and ways of working designed to improve efficiency.
What skills
do I need?
Requires knowledge and experience of a sales reservation systems
Strong attention to detail
Manage time effectively to deliver on goals set
Ability to take ownership and solve problems
Excellent at building relationships both internally and externally
Strong communication skills
The benefits of working with us
22
Days holiday rising to 25 days after 2 years’ service
Ability to purchase further holiday allowance through our Holiday Buy Scheme
Hybrid working via our Warner offices located in Hemel Hempstead
20%
Discount to you, family & friends across our Bourne Leisure brands
Warner Leisure Hotels and Haven Holidays (including
further discounted breaks within Warner for you, your family, and friends
to use)
Additional
earning potential through the Annual Bonus Scheme
Access to fantastic discounts offers with many national brands and retailers through our ‘My Bourne Hub’ page
Access to use the Company’s corporate box at the O2 for Music, Comedy, Sport, and Entertainment events
A
fantastic opportunity for career development through external recognised
qualifications in addition to in-house training and development (Degrees
and Apprenticeship level)
Immediate access to Well-being support through our EAP provider and team pages
Joining Warner

Join us and you’ll be part of one great team, creating superb
breaks behind-the-scenes. Whatever role you have, one thing’s for sure:
you’ll have our full support to develop yourself, gain skills and
qualifications and create the career you’ve always dreamed of. Guests might be
our VIPs - but in our eyes, you are too.
Diversity, equity, and inclusion are at the heart of who we
are and what we do. Our commitment to these values is unwavering and they are
communities and industries and we are happy to discuss any reasonable
adjustments or flexibility that you may require, including whether a role can
be part-time or a job-share.
the recruitment process and are here to provide support where we can. If you
require any assistance or reasonable adjustments while applying, please don't

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