Housing Officer

2 weeks ago


Craven Arms, United Kingdom Connexus Full time

As a minimum, you will need to demonstrate:
Key Knowledge, Skills & Experience:

- Experience of working in the Social Housing Sector
- Knowledge of landlord and tenant law and practice
- Experience of using a wide variety of tools to resolve anti-social behaviour, including relevant partner agencies
- Experience of Income collection and rent arrears procedures
- Experience of working with tenants and other customers who are often vulnerable, in a changing and challenging environment.
- Ability to deal with difficult situations, demonstrating good negotiating skills and excellent customer service
- Understanding of health & safety responsibilities including lone working
- A full driving licence and access to a vehicle for work purposes

This role has been identified as suitable for hybrid working which will be a combination of home working and working from our offices with Head office at Craven Arms and travel to other offices as required.

Shortlisting date: 8 April 2024

Interview date 15 April 2024

**About Connexus**

Connexus is a community focused housing group which aims to deliver good quality homes and services across Shropshire and Herefordshire. The work our teams do is varied, and no two days are the same.

We provide an excellent offer for colleagues which includes flexible working options combined with some fantastic benefits. We’re here to support colleagues at every step of the way with training and development opportunities, helping you make the most of your career. If you want to work with like-minded people and would like to make a difference to the lives of our customers, Connexus could be the right fit for you.

Connexus is a community focused rural housing group with over 10,500 homes across Shropshire and Herefordshire.

Our people are passionate about the services we provide and we will invest in them and empower them to provide a great service to all of our customers.

Our clear focus is excellent service delivery.



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