R2r Billing Team Leader

6 months ago


Caerphilly, United Kingdom DS Smith Full time

About the role

We have a new opportunity at our Caerphilly Business Service Centre for a Billing Team Leader to join our R2R function. In this role, you’ll have the chance to supervise and develop a team of 3 Billing Administrators, while taking on responsibility for day to day billing tasks.

You’ll be customer facing, ensuring that self-bill invoices and credit notes are processed and all transactions are recorded accurately and in a timely manner. We’ll be relying on you as an escalation point for some disputes, so you’ll use your knowledge and experience to resolve any queries and identify areas for improvement so that we can continue to work effectively with our customers.

Other responsibilities will include:

- Reconciling customer payments and resolving any discrepancies
- Attending regular debtor calls
- Helping to prioritise team’s workload to maximise effort in resolving aged debt
- Compiling general ledger reconciliations to ensure the correct accounting practice is adhered to
- Daily and monthly reconciliation of general ledger and customer accounts
- Offering suggestions and helping to implement plans for process improvement

About you
- Experience in a similar Finance/Accounting role
- Previous supervisory experience
- Good understanding of accounting processes
- Strong analytical skills
- Comfortable with automation/continuous improvement ideas
- Willingness to embrace and support change, exhibiting flexibility in adjusting to business requirements

**Benefits**:

- Competitive salary
- Discretionary bonus
- 25 days holiday plus bank holidays
- Pension scheme, life assurance and income protection
- Sharesave scheme
- Employee Assistance Programme
- Employee Discounts
- Cycle to work scheme

Location: Caerphilly - we operate on a hybrid basis with 3 days in the office and 2 at home


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