Trade Counter Sales

2 weeks ago


Stockport, United Kingdom Flue & Ducting Ltd Full time

We are a fast-paced manufacturing and distribution company based across several depots in the UK - we are currently recruiting for Trade Counter Manager to help our Stockport depot with our continued growth.

Our offices and warehouses are busy and fast paced, and therefore this role is fast paced and hands on. You must have a positive, can-do attitude and be prepared to throw yourself into any task required. You will be required to build relationships with both customers and other stakeholders in the warehouse, and in other depots.

The role is full-time, Monday to Friday (8.00 - 4.30) though some flexibility will be needed to meet the requirements of the business. As we are a small and agile business, you will be occasionally expected to pick up other tasks.

**ESSENTIAL DUTIES AND RESPONSIBILITIES**:

- Attending to the trade counter and servicing customers
- Answering inbound calls and dealing with requests (Giving help and advice to our customers where needed)
- Data entry of customer orders into our SAGE system
- Liaising with transport companies to book deliveries and check status’
- Maintain a clean and tidy work environment

**ESSENTIAL SKILL/ KNOWLEDGE/ ABILITY/ EDUCATION/ EXPERIENCE**:

- Previous experience working within the heating, woodburning, flue industry i.e. knowledge of HETAS, building regulations etc.
- Experience working/managing a trade counter.
- General office work experience; including Data entry experience
- Customer service experience
- Attention to detail.
- Ability to multi-task.
- Forklift license is desirable.

**Benefits include**:

- 28 days including Bank Holidays
- Pension

**Salary**: £20,000.00-£25,000.00 per year

**Benefits**:

- On-site parking

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Yearly bonus

**Experience**:

- Woodburning stove, Flue or heating Industry: 1 year (required)

Work Location: One location


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